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Senior Software Support Specialist
2 weeks ago
About Us
We are a dynamic organization that utilizes an integrated software system to streamline the management of private company equity. Our cutting-edge solution minimizes costs by automating accounting, sharing, and compliance tools.
Our ideal candidate will be responsible for providing technical support to our users and creating instructions for internal use on our software system. This role offers opportunities for professional growth and development.
Key Responsibilities:
- Preparing in-depth guides on software features for clients.
- Developing comprehensive instruction manuals for internal use.
- Designing systems and creating internal/external support materials.
- Collaborating with various teams on product development and project details.
- Managing ad hoc assignments as required.
Requirements:
- Degree in Finance, Accounting, Management, or Business Administration.
- 1 year of experience in software or product-related roles (preferred).
- Strong analytical skills with attention to detail.
- Excellent written and spoken communication skills in English.
- Good report writing and research skills.
- Strong interpersonal, communication, and analytical skills.
- Ability to work independently and meet deadlines.
- Proficiency in Excel and Word.
What We Offer:
- A competitive salary package.
- Opportunities for professional growth and career advancement.
- A collaborative work environment that values creativity and innovation.
- Flexible work arrangements including remote work options.
