Senior Customer Support Specialist

11 hours ago


Bellary, Karnataka, India beBeeSupport Full time ₹ 60,00,000 - ₹ 1,20,00,000

About the Role

We're looking for a skilled and dedicated individual to join our team as a Senior Customer Support Specialist. As a Senior Customer Support Specialist, you will be responsible for managing customer inquiries across various channels, including phone, email, live chat, and social media.

Key Responsibilities:

  • Customer Engagement
  • Troubleshooting and Resolution
  • Record Keeping and Documentation
  • Collaboration with Team Members

Requirements:

  • A minimum of 2-6 years of experience in customer support or a related field (B2B SaaS experience preferred)
  • Strong communication skills and a customer-first mindset
  • Proficiency in support platforms and CRM tools
  • Ability to work in an international shift environment

Benefits:

  • Opportunity to work with a dynamic team
  • Growth opportunities in a rapidly expanding industry
  • Chance to develop expertise in a cutting-edge platform

About Us:

  • We empower businesses to grow their revenues via WhatsApp
  • We drive 25–80% of revenues for leading brands


  • Bellary, Karnataka, India beBeeProductSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Opportunity: Product Support SpecialistAbout the RoleThis is a full-time on-site position offering exceptional customer service and technical support to customers across multiple channels.Key ResponsibilitiesResolve diverse customer inquiries efficiently, ensuring consistent support coverage across 24x5 shifts.Deliver timely responses across email, chat,...

  • IT Support Specialist

    11 hours ago


    Bellary, Karnataka, India beBeeSupport Full time ₹ 40,00,000 - ₹ 70,00,000

    Job Title: IT Support SpecialistAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team in Kochi. As an IT Support Specialist, you will be responsible for providing technical support to end users, addressing hardware, software, and networking issues.This is a fantastic opportunity for individuals who enjoy troubleshooting complex...


  • Bellary, Karnataka, India beBeeCustomer Full time ₹ 1,80,000 - ₹ 2,28,000

    We are seeking a detail-oriented and fast-learning professional to join our organization in the role of Customer Service Specialist.About the Role:Provide exceptional customer service through written and verbal communicationKey Qualifications:Demonstrate basic knowledge of MS Office toolsBenefits and Opportunities:Ongoing training and mentorship for career...


  • Bellary, Karnataka, India beBeeAdvocate Full time ₹ 36,25,000 - ₹ 48,25,000

    Customer Service AdvocateWe are seeking skilled and driven individuals to support our clients. The ideal candidate should have excellent communication skills, experience in customer-facing roles, and the ability to handle high-pressure interactions with professionalism.Main Responsibilities:Handle inbound and outbound customer calls and emails from...

  • Support Specialist

    7 days ago


    Bellary, Karnataka, India beBeeSupport Full time ₹ 12,000 - ₹ 15,000

    Customer Support Specialist OverviewThis role requires a highly skilled professional to provide exceptional support to customers.The ideal candidate will possess strong communication skills, the ability to work under pressure and maintain a positive demeanor in all customer interactions.Key Responsibilities:Respond promptly to customer inquiries and...


  • Bellary, Karnataka, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service SpecialistWe are seeking a dedicated and skilled Customer Service Specialist to provide exceptional support to our clients.Respond to customer inquiries in a timely and effective manner via various communication channels.Collaborate with internal teams to ensure seamless customer experiences.Maintain detailed records of customer interactions...


  • Bellary, Karnataka, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 10,00,000

    Vehicle Support Specialist RoleThis role focuses on delivering exceptional customer service and technical expertise to resolve vehicle-related issues efficiently.


  • Bellary, Karnataka, India beBeeApplication Full time ₹ 15,00,000 - ₹ 19,99,999

    Senior Application Support SpecialistWe are seeking an experienced Senior Application Support Specialist to fill this challenging role. The ideal candidate will have a proven track record of providing top-notch support for applications built on .NET or PHP.This is a fantastic opportunity for a skilled professional to join our team and contribute to the...


  • Bellary, Karnataka, India beBeeCustomerService Full time ₹ 3,12,000 - ₹ 3,60,000

    Customer Service RoleWe are seeking an experienced professional to provide exceptional customer support and ensure customer satisfaction.About the Position:Deliver outstanding customer serviceResolve issues in a timely and professional mannerMaintain positive customer relationshipsKey Responsibilities:Communication Skills: Provide clear and concise...


  • Bellary, Karnataka, India beBeeLeadership Full time ₹ 50,00,000 - ₹ 80,00,000

    Job Title: Team Leadership RoleKey Responsibilities:Supervise and lead a team of customer support specialists.Ensure that the team provides exceptional customer service by monitoring interactions and providing feedback to team members.Develop processes and procedures to enhance the efficiency and effectiveness of the customer support team.Analyze customer...