Customer Success Specialist

1 day ago


Mangalore, Karnataka, India beBeeRetention Full time ₹ 12,00,000 - ₹ 18,00,000

Retention Manager Opportunity

We are seeking a highly skilled Retention Manager to join our team. The successful candidate will be responsible for leading the development and implementation of CRM strategies across multiple categories.

Key Responsibilities:

  • Campaign Planning: Plan and execute CRM campaigns, ensuring timely completion of tasks and meeting performance goals.
  • Vendor Management: Oversee vendor relationships for CRM platforms, tracking new feature rollouts and ensuring timely resolution of operational issues.
  • Team Collaboration: Collaborate with internal stakeholders to drive campaign success.
  • Reporting and Insights: Build dashboards and report campaign performance, driving insights and learnings to improve future strategies.

About You:

  • 3-5 years of experience in CRM or lifecycle marketing.
  • Strong analytical skills with experience in campaign reporting and A/B testing.
  • Hands-on knowledge of CRM tools - Clevertap, MoEngage, Branch, etc.
  • Excellent communication and stakeholder management skills.
  • Ability to thrive in a fast-paced environment.


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