
Senior Change Enablement Specialist
1 week ago
Job Description:
The role of Communications Manager involves supporting internal communications and change enablement strategies to facilitate the successful rollout of strategic initiatives across Industry Solutions Delivery (ISD). This position is responsible for crafting compelling narratives, coordinating readiness materials, ensuring consistent messaging across multiple channels, and developing standard sites and templates.
Main Responsibilities:- Internal Communications & Content Development
- Owns the creation of internal communications including newsletters, announcements, and leadership messages supporting Enablement Leads and their change and communication initiatives, as well as the organization leader and change management lead in coordinating and standardizing the material.
- Formats and finalizes content for publications, ensuring alignment with company tone and branding.
- Develops and maintains SharePoint pages, FAQs, and landing decks for change initiatives.
- Collaborates with Change Practitioners and Project Managers to execute change plans using tools like the ISD Change Management Plan Template and Change management checklist.
- Reviews Full Scope stories, leadership slide decks, and readiness materials for clarity, conciseness, and interest, as well as editing.
- Program Coordination & Stakeholder Engagement
- Partners with Enablement Leads to collate field feedback, align messaging, and support adoption of new tools and processes.
- Coordinates with Enablement Leads and Change Management Lead to ensure timely delivery of communications and readiness assets, aligned to standards, guidance, and best practices.
- Supports project closeout through document, site, and FAQ cleanup and archival.
- Visual and Multimedia Support
- Designs visuals, edits videos, and prepares presentation materials to enhance communication effectiveness.
- Supports activities by translating impact stories into compelling narratives, connecting to supporting readiness materials, documentation, and FAQs
- Years of experience in communications or change management
- Strong writing, editing, and storytelling skills
- Proficiency with Microsoft tools (Word, PowerPoint, SharePoint, Teams)
- Experience with visual design and formatting tools (PowerPoint, Adobe Creative Suite)
- Ability to manage multiple projects and deadlines in a fast-paced environment
- Experience supporting large-scale change initiatives in a global organization
- Background in consulting, enablement, or program management
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