Delivery Enablement Lead

Job Description

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Delivery Enablement Lead

Business: Wealth & Premier Banking

Principal responsibilities

- Demonstrates good knowledge of WPB Transformation Programme/Project Management Framework, supporting the creation of detailed plans for the VS/ SVSs
- Provide guidance to the Transformation VS/ SVS leads in defining required scope, quality, cost and effort
- Understands the impact of change requests to scope, time, budget or effort and helps identifies the new requirements to deliver the project successfully. Drive QBR Rhythms. Co-ordinate & prepare materials for key VS level ceremonies.
- Oversight / Supervision of progress against the plan, looking ahead and removing roadblocks to delivery. Ask questions when they do not understand, takes ownership of problems and escalates when needed (remaining calm, knowing when to escalate, escalates with possible solutions)
- Oversight of VS Risks and Issues through appropriate tracking and involving key members of the SVS/ VS team as appropriate. Tracks and reports financial performance metrics and builds budget control to manage expenses
- Develops communication and reporting strategy, coordinates between stakeholders for progress reviews, key decisions, documentation and approvals
- Establishes and updates quality procedures, manages internal ad-hoc quality audits, reports quality variance and suggests corrective actions
- Manage adherence of Change control around investment. Keeps focus on the medium and long term goals and the Group's values particularly when under short term pressure
- Work with Programme / Project Manager to provide project governance and compliance, identifying and raising issues when necessary, monitoring tollgates and budgets
- Helps ensure the VS/ SVS leads team follows all quality assurance processes, Change frameworks and the use standard tools. Manages staffing requirements for the program, maps skill profiles and develops resource and skill augmentation strategies, identifies right shoring opportunities
- Helps the VS/ SVS leads to create to a positive work environment for the project team. Manages any PMO Managers /Analysts in the team to ensure they deliver quality work and meet the expectations of the program. Leads People and Team Effectiveness
- Proactively and effectively manages own time and workload, advocates to team the importance of project pace to achieve successful delivery.
- .Above list is not exhaustive & covers core responsibilities expected of the resource securing the role. Additional responsibilities may form part of the role depending on the program or portfolio where the resource is assigned / on boarded.

Requirements

- Strong leadership skills & ability to manage work independently without any supervision
- Excellent verbal and written communication skills and solid experience in face to face presentation
- Ability to understand, direct, guide and work with teams to build impactful dashboards and reports to enable better decision making in the portfolio / program
- A thorough understanding is required of core PMO capabilities:
- HSBC Change Framework, Reporting & Insights, Tools such as Clarity / JIRA /Confluence / GPDM,
- Risk and Issue Management, Change Control Process & Global Governance Management. VSIP management & reporting (Investments + Benefits) including GPDM Hierarchy
- Portfolio Financial & Resource management: Relationship/Impact assessment between Business Finance ($) and HR (FTE), thorough understanding of Billing process, Cost Allocation Methodology, Cost recharges
- Key milestone (release planning + road maps) and their relationship to investment tollgates and benefits realization. Thorough understanding of PMO processes, procedures, tools and reporting standards.
- Experience in managing senior stakeholders required.
- Relevant industry certification preferred PMP/P3O/MSP/MOP. Certification in Agile. Understanding of Agile methodology

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