
Strategic Support Associate
2 weeks ago
We are seeking an Executive Support Professional to support our multifamily investment and operating platform focused on workforce and affordable housing. This is a full-time remote position offering excellent growth opportunities.
You will work directly with clients and our team, leveraging your experience and skills to drive success.
- Duties:
- Inbox & Calendar Management: Manage email inbox, prioritize messages, draft replies, and flag urgent matters. Schedule meetings with brokers, investors, and internal team members. Anticipate needs, surface critical information, and ensure senior leadership is prepared for all meetings and decisions.
- Deal Pipeline and CRM Management (HubSpot): Own the firm's CRM and deal pipeline. Extract property and market information from Offering Memorandums (OMs), broker emails, and NDAs. Track deal stages and generate pipeline reports. Oversee daily HubSpot tasks and task checklists, ensuring all workstreams remain on track.
- Deal Support and Analysis: Prepare offering memos (OMs) and investor-facing materials in PowerPoint using firm-branded templates. Draft Letters of Intent (LOIs) in Word and assist with NDA reviews. Pull market and property-level information from CoStar to support underwriting. Extract key data from OMs and broker materials and input into pre-built Excel models. Maintain and update supporting spreadsheets, including rent rolls, property summaries, and comparable property data.
- Research & Communication: Conduct market diligence calls with brokers, property managers, and apartment operators with high spoken English proficiency. Draft monthly investor update emails and reports with high written English proficiency. Prepare concise research briefs and business memos to support investment decisions.
- Operations and Process Development: Document and refine SOPs for recurring tasks and firmwide business processes. Ensure digital files are organized and information is consistently logged across systems. Identify gaps in current workflows and propose solutions for greater efficiency.
Requirements:
- Bachelor's degree in Business, Finance, or related field
- Prior experience as a Chief of Staff, Executive Assistant, Operations Manager, or similar strategic support role
- Strong English communication skills, both written and verbal
- Proficiency in MS Office Suite (Excel, PowerPoint, Word)
- Ability to learn and work with software platforms like HubSpot and CoStar
- Ability to manage multiple priorities with sound judgment and minimal oversight
- Demonstrated ability to think critically, anticipate needs, and act as a trusted partner to senior leadership
Preferred Experience:
- Real estate industry knowledge (multifamily or commercial)
- Experience drafting or reviewing legal documents (NDAs, LOIs)
- Familiarity with CoStar or other property data tools
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