Sales And Support Associate

4 weeks ago


Jodhpur, Rajasthan, India Grow Your Staff Full time
Grow Your Staff is looking for a Sales and Support Associate for a US-based independent board game publisher focused on developing interactive business stimulation games.
This is a full-time remote positionThe role will have excellent growth opportunities.
You will be directly working with the team based in New Hampshire, USA.Experience required: 5-8 yearsTime: 5:30 pm - 2:30 am IST (Monday - Friday)CTC: INR 9-15 LPALocation: RemoteType of employment: Full-timeResponsibilitiesRespond promptly and effectively to inquiries from support tickets and wholesale customersManage and run crowdfunding campaignsCarry out sales and support tasks as directedEnsure consistent, detail-oriented communication and follow-through on all customer interactionsAssist the Publisher and avoid obstacles to productivity and meeting deadlinesRequirementsQuick Books OnlineGoogle SuiteTeamwork.com, Adobe Acrobat SignAdobe Creative CloudInventory management tools (SKU Vault)ShipstationQualificationsBachelor's degree in Business, Communications, or a related fieldProven 5+ years of experience in sales or customer support rolesStrong communication skills, fluent in written and spoken EnglishResilient, proactive, and highly organized with the ability to manage deadlinesExperience with customer-facing communication across multiple channels
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