Luxury Club Operations Director
5 days ago
At Spectra Hospitality Services, we are seeking a visionary Luxury Club Operations Director to spearhead the success of our prestigious private membership club in Pune.
With a competitive salary range of approximately 1.5 lac and performance-based incentives, this is an exceptional opportunity for a seasoned hospitality professional to lead our pre-opening project from inception to launch.
About Us:
Spectra Hospitality Services | Leading Hotel Consultants is proud to collaborate with esteemed club ownership on this high-end project.
The successful candidate will be responsible for overseeing all aspects of clubhouse operations, including staff recruitment, training, and policy development.
Key Responsibilities:
- Pre-Opening Phase:
- Collaborate with Spectra on operational planning, including staff recruitment, training, and policy development.
- Assist with setup and testing of operating systems, such as point-of-sale systems, reservations, and inventory management.
- Develop standard operating procedures (SOPs) for all clubhouse departments.
- Support pre-opening marketing and membership recruitment efforts.
- Post-Opening Responsibilities:
- Oversee daily operations, ensuring efficiency and excellence in service delivery.
- Implement and enforce SOPs to maintain elite standards.
- Monitor operational performance and resolve issues proactively.
Member Experience:
- Build strong relationships with members, ensuring personalized experiences.
- Address member feedback to maintain high satisfaction levels and foster loyalty.
- Develop events, programming, and offerings that resonate with members' interests.
Team Leadership:
- Lead the recruitment, training, and development of a high-performing team.
- Foster a culture of collaboration, professionalism, and service excellence.
Financial and Strategic Management:
- Develop and oversee budgets, financial targets, and cost controls.
- Track key performance metrics and report to ownership regularly.
- Identify opportunities for revenue growth through memberships, events, and services.
Qualifications:
- Bachelor's degree in Hospitality Management or related field preferred.
- Minimum 5-7 years in luxury hospitality or private club management.
- Prior experience in pre-opening leadership is highly desirable.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive benefits package.
- Access to exclusive club amenities.
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Pune, Maharashtra, India Spectra Hospitality Services | Leading Hotel Consultants Full timeWe are seeking an accomplished and visionary Senior Club Operations Manager to collaborate with Spectra Hospitality Services | Leading Hotel Consultants during the pre-opening phase of our exclusive private membership clubhouse in Pune.The ideal candidate will have a proven track record in luxury hospitality or private club management, with expertise in...
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