Luxury Client Relationship Specialist

1 week ago


Tiruppur, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 40,00,000

About Shobha Shringar Jewellers

Shobha Shringar Jewellers - A Luxury Jewelry Brand

We are a luxury jewelry brand known for our exquisite craftsmanship and timeless elegance. With a legacy of over 40 years, we blend tradition with contemporary artistry, offering finely crafted pieces that celebrate heritage and sophistication.

Job Description

As a Customer Support Executive, you will play a vital role in managing client relationships and ensuring an exceptional experience for our luxury clientele.

Key Responsibilities:
  • Manage client interactions via calls, WhatsApp, email, and in-person communication.
  • Provide timely, professional, and solution-oriented responses.
  • Maintain customer records, order details, and communication logs accurately.
Career Requirements:
  • Experience: 2-4 years in CRM, luxury retail, or jewelry brands.
  • Skills & Tools: Proficiency in CRM tools, MS Office; strong communication and interpersonal skills.
  • Attributes: Customer-focused, organized, proactive, and solution-driven.

Our team is dedicated to enhancing customer journeys and loyalty programs. Grow in a professional, collaborative, and growth-oriented environment.



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