IT Support Professional

2 weeks ago


Bellary, Karnataka, India beBeeService Full time ₹ 40,00,000 - ₹ 80,00,000
Job Title:

Service Desk Analyst

A highly skilled and proactive Service Desk Analyst required to provide exceptional IT support to our team.

About the Role:

This is a challenging role that requires the ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.

The successful candidate will be responsible for providing first-level support to employees, resolving technical issues, and escalating complex problems to senior engineers.

Key responsibilities include logging IT issues, tracking incidents, and ensuring timely resolution using Manage Engine and ADX tools.

The ideal candidate will have excellent communication skills, a strong understanding of IT concepts, and the ability to work well under pressure.

Key Responsibilities:
  • Logging IT issues through phone, email, chat, and web portal
  • Tracking and resolving incidents using Manage Engine and ADX tools
  • Assigning tasks to engineers and ensuring timely closure
  • Maintaining HP warranty call tracker in ADX
  • Ensuring SLA compliance and generating management reports
Requirements:
  • Minimum 2 years of experience in a similar role
  • Strong understanding of IT concepts and technologies
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment
What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Join our team and take your career to the next level.


  • Support Professional

    2 weeks ago


    Bellary, Karnataka, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Overview:We are seeking a dedicated and proactive customer support professional to join our team.As a customer support associate, you will assist customers via chat and email during overnight hours, ensuring their inquiries and concerns are addressed promptly and effectively.The ideal candidate will have excellent written communication skills, a strong...


  • Bellary, Karnataka, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    \Customer Support Professional\We are seeking a highly skilled and motivated Customer Support Professional to join our team. This role plays a vital part in delivering top-notch customer experience, handling customer inquiries, troubleshooting technical issues, and facilitating sales processes.\Key Responsibilities:\\Provide exceptional customer support via...


  • Bellary, Karnataka, India beBeeAccountant Full time ₹ 1,20,000 - ₹ 2,40,000

    Job Opportunity: Article AssistantThis role involves supporting Chartered Accountants in preparing and reviewing financial statements, audits, and other reports.Data analysis and entry skills are essential for this position, with a focus on using Tally ERP 9 and Microsoft Excel/Word;Developing strong communication skills is crucial to ensure clear and...


  • Bellary, Karnataka, India beBeeAdministration Full time ₹ 9,00,000 - ₹ 12,00,000

    Job DescriptionWe are seeking an experienced and skilled Administration Support Specialist to join our team. As a key member of the Finance and Operations teams, you will play a critical role in supporting day-to-day administrative tasks, including documentation, record management, and correspondence.This is a unique opportunity to utilize your...


  • Bellary, Karnataka, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,40,00,000

    Job Title: Technical Support SpecialistJob Type: Full-timeLocation: IndiaPosition OverviewThe Technical Support Specialist is responsible for ensuring the smooth operation of Access Control and CCTV systems.Key Responsibilities:Technical Product Support:Configure support for Access Control and CCTV systems.Diagnose and troubleshoot software and hardware...


  • Bellary, Karnataka, India beBeeMicrosoft Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking highly skilled Technical Support Specialists to join our organization. If you have a knack for problem-solving and a strong desire to provide exceptional service, we want to meet you.Key Responsibilities:Accounts & Billing Support: Assist customers with subscription management, payment issues, refunds, and token redemption.Technical...


  • Bellary, Karnataka, India beBeeInfrastructure Full time US$ 26,000

    Network Infrastructure SpecialistThis is a key role involving the provision of remote support for various customers in relation to the implementation and maintenance of enterprise networks. The initial project will be a full-time position with one client, managing network devices and providing support for their follow-the-sun model.Key...


  • Bellary, Karnataka, India beBeecorporate Full time ₹ 5,00,000 - ₹ 8,50,000

    Corporate Secretarial TraineeWe are seeking a highly motivated and organized individual to join our team as a Corporate Secretarial Trainee. As a key member of the corporate secretariat, you will be responsible for providing administrative support across various functions.Key Responsibilities:

  • IT Support Specialist

    2 weeks ago


    Bellary, Karnataka, India beBeeHelpdesk Full time ₹ 9,00,000 - ₹ 12,00,000

    Helpdesk Support SpecialistWe are seeking an experienced Helpdesk Support Specialist to join our team. As a Helpdesk Support Specialist, you will play a key role in providing exceptional customer service and technical support to our clients.Your primary responsibility will be to troubleshoot and resolve technical issues related to software, hardware, and...


  • Bellary, Karnataka, India beBeeCloudSupport Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title: Cloud Support SpecialistWe are seeking a highly skilled Cloud Support Specialist to join our team. The successful candidate will be responsible for implementing, managing, and supporting cloud deployments, systems, and services to ensure high levels of availability, redundancy, and business continuity.Key Responsibilities:Act as a trusted security...