Help Desk Professional

5 days ago


Thoothukudi, Tamil Nadu, India beBeeCustomer Full time ₹ 36,48,000 - ₹ 47,55,000

About Us

We enhance daily living through innovative solutions.

Job Overview:

Seeking a customer service professional with excellent communication skills. This role is ideal for those new to the industry or with up to 6 months of experience. The primary focus will be on handling customer calls, ensuring clear and empathetic communication.

Key Responsibilities:

1. Handle inbound and outbound customer calls with professionalism.

2. Provide accurate product information.

3. Record and update customer interactions in our CRM system.

4. Assist in resolving basic queries and escalating issues when required.

5. Ensure clear communication at all times.

Requirements:

1. 0–6 months of experience in customer support (freshers are welcome).

2. Excellent communication skills in Hindi and English.

3. Knowledge of a third language is an added advantage.

4. Good listening skills, patience, and a positive approach to handling queries.

5. Basic computer skills with the ability to use CRM tools.

Benefits:

We offer a dynamic work environment and opportunities for growth and development.



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