Help Desk Representative

2 weeks ago


Thoothukudi, Tamil Nadu, India beBeeCustomer Full time ₹ 18,000 - ₹ 25,000
Customer Support Professional

We are seeking a dedicated individual to handle day-to-day tasks including addressing customer inquiries, ensuring customer satisfaction, and providing exceptional service.

  • A strong understanding of customer needs and requirements is essential.
  • The ideal candidate will have excellent communication skills for interacting with clients and the ability to multitask, prioritize tasks effectively, and maintain accurate records.

To be successful in this role, you should possess a passion for delivering exceptional customer experiences and have the ability to work independently and as part of a team.

Key Responsibilities:
  • Address customer inquiries in a timely and professional manner.
  • Provide exceptional customer service and support to ensure customer satisfaction.
  • Work closely with the sales team to support customer acquisition and retention efforts.
Requirements:
  • Candidate must have excellent communication skills for interacting with clients.
  • Sales skills to assist with customer acquisition and retention.
  • Strong problem-solving abilities and attention to detail.
  • Able to work independently and as part of a team.
Preferred Qualifications:
  • Previous experience in customer care or a related field.
  • Bachelor's degree in Business, Communications, or a related field.


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