Service Desk Specialist

ResponsibilitiesManage and resolve incidents efficiently to ensure minimal disruption to business operationsProvide expert support for service desk operations ensuring timely and effective resolution of user issuesUtilize Service Now platform to track manage and report incidents and service requestsImplement and maintain Windows-based systems to ensure...

Job Title: Service Desk SpecialistWe are seeking a highly motivated technical support professional to join our IT team. This role involves providing first-line assistance to users, troubleshooting IT issues, and ensuring timely resolution of service requests.This engineer will be the first point of contact for end-users and will be responsible for diagnosing...

Position: L1 Service desk AgentLocation: UAE - AbudhabiQualifications:1–3 years of experience in IT Service Desk or desktop support rolesBasic knowledge of Windows OS, MS Office Suite, and Active Directory.Familiarity with IT ticketing tools and remote support tools (e.g., AnyDesk, TeamViewer).Good understanding of ITIL processes and incident...

Job Title: Front Desk Associate.We are seeking an exceptional candidate to fill the role of Front Desk Associate. This is an excellent opportunity for someone who wants to develop their skills in a fast-paced environment with strong guest service focus.The successful candidate will have prior hotel industry experience and will be able to demonstrate...

Job Overview">The Night Auditor position is responsible for overseeing overnight front desk and accounting tasks, ensuring accurate financial transactions, and providing exceptional guest service. Key responsibilities include balancing and reconciling financial data, preparing daily reports, and communicating with other departments to ensure seamless service...

Job Overview:The IT Support role is a vital part of ensuring seamless technical assistance to clients. The ideal candidate will be responsible for addressing service desk requests and tasks assigned by the supervisor.Main Responsibilities:Provide technical support to users of client application software, resolving errors, problems, or requestsIdentify,...

Front Desk Executive RoleWe are seeking a highly skilled and experienced professional to join our team as a Front Desk Executive. This critical role requires excellent communication and interpersonal skills, strong problem-solving ability, and the capacity to multitask and handle pressure situations effectively.Key Responsibilities:Front Desk & Guest...

Job Title: Help Desk ProfessionalRole Overview:This role involves providing technical support to customers via phone, ensuring timely and effective resolution of their issues while maintaining high levels of customer satisfaction.Key Responsibilities:Investigate and resolve technical issues related to telecom, VoIP, networking, and general communication...

Job Position: Front Desk ManagerExperience: 1 to 3 Years in Customer Service or Administration.The ideal candidate will be the first point of contact for visitors and callers, representing the company with professionalism and courtesy. The role involves handling front desk operations, managing incoming calls, greeting guests, and providing administrative...

Job OpportunityWe are seeking a skilled professional to take on the role of Front Desk Coordinator.This position involves providing exceptional customer service and ensuring seamless interactions between visitors and our organization.Key Responsibilities:Offer warm welcomes and assistance to guests in a courteous and professional manner.Direct visitors to...