CMDB Asset Management Specialist

19 hours ago

Ajmer, Rajasthan, India beBeeConfiguration Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

Job Overview:

We are seeking a seasoned professional to spearhead the management and enhancement of our client's asset lifecycle and configuration management practices across global operations.

Main Responsibilities:
  • Manage end-to-end delivery of engagements, ensuring alignment with SLAs, KPIs, and service improvement initiatives.
  • Configure robust identification and reconciliation rules to ensure reliable CMDB data integrity.
  • Monitor CMDB health and proactively resolve data conflicts between authoritative sources.
  • Define and maintain standard Configuration Items (CIs), CI relationships, and classification schemas in line with business needs.
  • Develop and maintain process documentation, policies, and compliance frameworks for HAM and CMDB.
  • Create and enhance application maps using ServiceNow Service Mapping (good to have).
  • Configure MID Servers for integrations and data synchronization (optional but desirable).
  • Customize ServiceNow environments including scripting, automation, and module configuration.
  • Design and manage reports and dashboards to support decision-making and transparency.
  • Identify and implement opportunities for continuous service improvement.
  • Define, improve, and manage periodic audit and verification processes for asset data.
Requirements:
  • At least 3 years of experience in IT asset and configuration management.
  • Strong expertise in ServiceNow HAM and CMDB modules.
  • Proven ability to drive operational excellence in IT asset and configuration management.
  • Deep understanding of CMDB architecture, CI types, and dependency mapping.
  • Experience handling large-scale data integration and reconciliation tasks.
  • Excellent documentation and process design skills.
  • Strong communication and stakeholder management abilities across global teams.
About the Role:

This is a unique opportunity to work on high-profile projects and contribute to the growth and success of our client's organization.

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