
ServiceNow ITOM Specialist
19 hours ago
Job Title:
ServiceNow ITOM Specialist
Key Responsibilities:
CMDB Development and Administration:
Develop and maintain the Configuration Management Database (CMDB) within the ServiceNow platform.
CMDB Data Standards and Policies:
Implement and enforce CMDB data standards, policies, and procedures to ensure data integrity and accuracy.
CMDB Documentation and Training:
Develop and maintain CMDB documentation, including data models, workflows, and processes. Conduct training sessions for end-users and stakeholders on CMDB functionalities and best practices.
Collaboration and Leadership:
Collaborate with IT and business stakeholders to gather requirements and ensure CMDB solutions meet business needs. Provide technical leadership and mentorship to the CMDB development team.
Requirements:
ITIL Processes and Best Practices:
Extensive experience in CMDB development and administration within the ServiceNow platform, as well as proven experience leading CMDB projects and teams.
Technical Skills:
Strong knowledge of ServiceNow CMDB architecture, data modeling, and workflow design.
Soft Skills:
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
What We Offer:
Professional Growth:
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