
Director of Educational Partnerships
3 days ago
About EDXSO
EDXSO is an educational consultancy firm that specializes in transforming K-12 schools through strategic planning, innovative solutions, and comprehensive support. The company aims to partner with schools to enhance education to global standards.
School Relationship Manager Role Summary
We are looking for an experienced School Relationship Manager with 5–8 years of experience in managing school partnerships and client relationships. The ideal candidate should maintain an active network of 50–60 schools and have a proven track record of building and sustaining long-term institutional relationships.
This role ensures smooth onboarding of schools, maintains strong engagement, and drives repeat participation in Education initiatives. Responsibilities include:
- Leverage existing school connections to onboard institutions into the Edxso Initiatives.
- Establish and nurture strong, long-term relationships with principals, coordinators, and decision-makers.
- Ensure end-to-end onboarding including documentation, registration, and payment realization.
- Act as the single point of contact for assigned schools, addressing queries and ensuring high satisfaction.
- Monitor school participation, track engagement levels, and gather feedback.
- Conduct orientation sessions, webinars, and events to strengthen engagement.
- Maintain accurate school records in CRM and ensure timely reporting.
- Drive retention by ensuring schools continue participation in subsequent years.
Requirements
- Bachelor's degree in Business, Education, Marketing, or related fields.
- 5–8 years of relevant experience in school relationship management, educational sales, or client servicing in the education/EdTech sector.
- Mandatory: Established network of 50–60 schools with strong professional relationships.
- Deep understanding of the K–12 school decision-making ecosystem.
- Strong communication, stakeholder management, and problem-solving skills.
- Proficiency with CRM systems and MS Office applications.
Preferred Attributes
- Prior experience with EdTech programs or assessment solutions.
- Strong presence within the school network.
- Ability to manage multiple school accounts with professionalism and efficiency.
- Willingness to travel when required.
Key Performance Indicators
- Number of schools onboarded from existing network.
- School retention and repeat participation rate.
- Stakeholder satisfaction scores.
- Timeliness of payments and accuracy of handovers to operations.
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