Customer Retention Strategist

Job Title: Customer Retention Lead About the RoleWe are seeking a seasoned professional to join our team as a Customer Retention Lead. This is an exciting opportunity for someone who wants to drive customer loyalty and retention strategies across various categories.The ideal candidate will have 3–5 years of experience in CRM or lifecycle marketing,...

Responsibilities:Customer Retention Strategy:Develop and implement customer retention strategies and initiatives to reduce churn rates.Conduct customer segmentation analysis to identify at-risk customers and create targeted retention campaigns.Build and execute retention programs to enhance the customer experience and encourage long-term...

Relationship Manager Job SummaryCodingal is the global leader in online AI & coding education for kids and teens. We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games, websites, and AI-powered projects.We are seeking a full-time Relationship Manager (Renewal Sales) - Edtech to join our...

Key Role:A Digital Customer Success Strategist is required to develop and implement customer success programs and initiatives for SMB customers. The role involves designing digital touchpoints across multiple channels to enhance customer engagement and satisfaction.Core Responsibilities:Customer Success Program Design: Develop customer success programs and...

Job Title:Customer Engagement ManagerWe are seeking a highly skilled Customer Engagement Manager to develop and execute strategies that drive customer retention and growth. This is an excellent opportunity for a seasoned professional to join our team and make a meaningful impact.Key Responsibilities:• Develop and implement CRM strategies aligned with...

Job Title: Customer Retention SpecialistThis is a 6-month contract position with a global technology leader.We are seeking a proactive and results-driven professional to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.The role involves contacting customers whose trials have expired, facilitating purchases,...

Job Title: Customer Retention Strategy ManagerDescriptionThis role involves leading optimization experiments and lifecycle strategy to turn visits into conversions. You will own the product roadmap and performance, constantly optimizing user flows to reduce drop-offs and increase purchase rates.Required Skills and Qualifications3-5 years of experience in...

Lead Customer Success StrategistWe are seeking a seasoned professional to lead our customer success strategy and drive growth through exceptional client experiences.About the Role:This position is responsible for developing and implementing customer success plans that align with business objectives, driving revenue growth, and fostering long-term...

Role: Retention ExecutiveExperience: 1 Year to 3YearsType: Full TimeShift: Rotational ShiftWeek Off: RotationalKey responsibilities may include:Refund Processing: Efficiently handling refund requests, verifying eligibility, and ensuringaccurate processing according to company policies.Customer Interaction: Engaging with customers seeking refunds, actively...

Job Title: Operations StrategistWe are seeking an experienced Operations Strategist to oversee all projects, with direct ownership of large-scale initiatives. The successful candidate will be responsible for ensuring timely delivery, within specified scope, time, cost, and quality standards.The ideal candidate will have a proven track record in project...