Chief Customer Experience Architect

We are seeking a highly skilled Chief Technology Officer to lead our technology strategy and drive innovation.Job OverviewThe ideal candidate will have strong technical expertise, strategic leadership skills, and experience in building and scaling complex systems.This is an exciting opportunity to join our senior leadership team and contribute to the...

Job DescriptionWe are seeking an exceptional professional to lead our Customer Success team. The ideal candidate will have a strong background in sales, logistics, and operations, with excellent communication skills and a customer-centric approach.The successful candidate will be responsible for bridging sales, logistics, and operations to ensure seamless...

As a skilled professional, we are seeking an experienced Implementation Manager to join our dynamic team. The successful candidate will focus on implementing and optimizing Customer Experience Management (CXM) programs across APAC & EMEA regions.Main Responsibilities:Develop scalable, fast, and robust CX survey programs on Medallia Experience Cloud &...

Product Designer OpportunityWe are seeking a skilled Product Designer to play a crucial role in implementing product design for end customers and collaborating closely with cross-functional teams.The ideal candidate should possess strong analytical and creative skills, demonstrate self-motivation, exhibit a proactive mindset, and have a strong sense of...

Senior Architect PositionWe are seeking a highly skilled Senior Architect to lead our architectural projects in New Delhi.About the Role:This is a full-time on-site position responsible for overseeing space planning, architecture, construction drawings, and interior design projects.Lead a team of architects and designers to deliver high-quality projects on...

Chief Quality Officer - Voice ProcessWe are seeking a highly experienced Chief Quality Officer to drive quality excellence in our voice process.About the Role:Drive continuous improvement initiatives for quality delivery and customer satisfactionAnalyze and evaluate the effectiveness of quality management processesEvaluate KPIs related to call quality and...

Infrastructure Architect & EngineerWe're seeking a skilled Infrastructure Architect and Engineer to design, build, and maintain our cloud infrastructure from the ground up. This role involves architecting systems that can scale from thousands to millions of users without requiring significant rewrites.The successful candidate will have the rare opportunity...

Cyber Security Architect PositionThis is a challenging and dynamic role that requires the ability to lead the design, deployment, and optimization of SOAR platforms. As a Cyber Security Architect, you will play a pivotal part in automating incident response, integrating threat intelligence, and streamlining security workflows across enterprise...

Job Role: Customer Experience AssociateAbout the Job:We are seeking a highly skilled and experienced Customer Experience Associate to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support via phone, email, and chat.Your Key Responsibilities:Respond promptly and...

Customer Relationship Manager Job DescriptionWe are seeking a skilled Customer Relationship Manager to join our team. This role involves managing customer relationships, executing CRM campaigns, analyzing customer data, and supporting business growth strategies.Key Responsibilities:Manage the CRM database, ensuring accurate and clean data segmentation for...