Chief Implementation Officer

1 week ago

Kanpur, Uttar Pradesh, India beBeeImplementation Full time US$ 80,000 - US$ 1,40,000
Implementation Manager Role

Job Overview:

The Implementation Manager is responsible for leading a team of professionals in managing software implementation projects across various regions. This role involves overseeing the entire project lifecycle, from planning and resource allocation to execution and post-project support.

Key Responsibilities:

  • Lead a large-scale team in managing software implementation projects, ensuring timely completion and client satisfaction.
  • Oversee the full project lifecycle, including planning, resource allocation, execution, and post-project support.
  • Manage and monitor image migration efforts from legacy imaging platforms to Aeka, ensuring accuracy and minimal downtime.
  • Develop and refine processes for smoother onboarding, faster image conversions, better sensor monitoring, and increased adoption of the imaging platform.
  • Collaborate with cross-functional teams, including Product, Engineering, and Customer Success, to ensure operational alignment, product feature development, and client satisfaction.
  • Ensure comprehensive documentation of implementation processes, client configurations, image migration procedures, and support guidelines.
  • Provide regular reports on project performance, status, and team metrics to leadership.
  • Monitor KPIs and reporting metrics to identify gaps, trends, and opportunities for continuous improvement.
  • Mentor and coach team members, conduct performance evaluations, and foster a culture of ownership, collaboration, and accountability.

Required Skills and Qualifications:

  • 8+ years of experience in operations management, with at least 3 years in leading software implementations.
  • Experience working in a high-growth, SaaS-based or healthcare technology environment.
  • Strong understanding of imaging technologies and workflows (X-ray, Intraoral, Pano, DICOM).
  • Excellent communication and leadership skills to manage large teams and client interactions.
  • Familiarity with healthcare compliance standards (e.g., HIPAA) is a plus.

Benefits:

  • Opportunity to work with a leading healthcare technology company.
  • Chance to develop and refine processes for improved operational efficiency and system adoption.
  • Collaborative work environment with cross-functional teams.

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