Technical Customer Service Specialist

5 days ago


Dombivli, Maharashtra, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000
Job Title

An Inbound Technical Support Representative plays a pivotal role in delivering exceptional customer service by resolving technical issues and providing timely support to customers.

  • Must have experience working in a Call Center environment handling incoming calls and/or making outgoing calls

The ideal candidate will possess excellent communication skills, both written and verbal, with the ability to operate multiple applications simultaneously while maintaining a positive and patient demeanor throughout each call.

Requirements
  • Proven track record of providing top-notch customer service in a fast-paced Call Center environment
  • Strong English communication skills, with the ability to adapt to different personalities and tones
  • Ability to multitask, prioritize tasks, and meet deadlines in a dynamic environment
  • Flexibility to work varying shifts, including extended or extra shifts, as needed
What We Offer

A competitive compensation package, comprehensive benefits, and opportunities for growth and development make this an attractive opportunity for experienced professionals seeking a challenging and rewarding career.

  • Paid Time Off, Training and Development, and Ongoing English and Customer Service classes
Location

Our office is conveniently located in Goregaon West, Mumbai, with easy access to public transportation and ample parking options available.



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