Bengaluru Team Leadership Role

1 week ago


Bengaluru, Karnataka, India beBeeTeamleader Full time ₹ 10,14,400 - ₹ 20,18,400
Leadership Opportunity

We are seeking a seasoned team leader to manage and drive performance in our Bengaluru, India operations. The ideal candidate will have extensive experience managing teams and driving results.

Main Responsibilities:
  • Oversee a team of outbound operators handling 04 bucket collections
  • Monitor key performance indicators (KPIs) and service level agreement (SLA) adherence, ensuring individual targets are met
  • Conduct call audits, team meetings, and prepare performance reports
  • Lead recruitment, coaching, roster management, and attrition control efforts
Requirements:
  • A minimum of 24 years of leadership experience in outbound collections
  • Strong skills in monitoring performance and motivating teams
  • Proficiency in coaching, report generation, and workforce planning
  • Excellent communication and interpersonal skills


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