Technical Consultant for Enterprise Clients

3 weeks ago


Chennai, Tamil Nadu, India Chargebee Full time

Job Description: The Enterprise Technical Consultant will play a vital role in our Premium Support team, providing expert-level support to customers who have subscribed to our premium offerings. This role requires a strong understanding of Chargebee's multi-product suite and the ability to articulate technical concepts to a non-technical audience. Key responsibilities include developing and maintaining a deep understanding of our products, responding to customer inquiries in a timely and accurate manner, and collaborating with internal teams to resolve customer issues efficiently.

About the Ideal Candidate: To excel in this role, you should possess strong technical skills, excellent communication abilities, and a passion for delivering exceptional service. As a seasoned professional, you'll have experience working in an enterprise customer support role, preferably in a premium support team or as a Technical Account Manager. Additionally, you should be comfortable articulating technical concepts to a non-technical audience and have a customer-centric mindset.

Key Deliverables:

  • Provide exceptional support to customers through multiple channels (Email / Chat / Phone / Slack).
  • Maintain a deep understanding of Chargebee's multi-product suite.
  • Meet tight Service Level Agreements (SLAs) by responding to customer inquiries in a timely and accurate manner.
  • Collaborate with internal teams, including product and engineering, to resolve customer issues efficiently.
  • Contribute to the development of our knowledge base by documenting solutions to customer issues.
  • Participate in product squads to provide valuable feedback from customer interactions and contribute to the improvement of our product suite.

What We Offer: As a valued member of our team, you can expect a competitive salary range of $80,000 - $110,000 per annum, depending on location and experience. Our comprehensive benefits package includes health insurance, retirement plans, and generous paid time off.



  • Chennai, Tamil Nadu, India HexaCorp Technical Services Full time

    **Job Description:** Enterprise Software Solutions ManagerHexaCorp Technical Services is a premier provider of technology solutions and services, dedicated to transforming businesses through cutting-edge innovation. With a presence in both the US and India, we specialize in Application Development & Modernization, Cloud Solutions, and Data Services.We are...


  • Chennai, Tamil Nadu, India Chargebee Full time

    Job Description:We are seeking a highly skilled Enterprise Technical Consultant to join our Premium Support team. As an Enterprise Technical Consultant, you will play a crucial role in providing exceptional support to our customers who have subscribed to our premium support offerings.Key Responsibilities:Ensure fast and accurate responses to customer...


  • Chennai, Tamil Nadu, India Teceze Consultancy Services Pvt Ltd Full time

    Job Description:We are seeking a highly skilled IT Consultant for Enterprise Transformation to join our team at Teceze Consultancy Services Pvt Ltd. As a key member of our Digital Workplace Services department, you will be responsible for designing and implementing innovative workplace solutions that drive business growth and enhance employee...


  • Chennai, Tamil Nadu, India Teceze Consultancy Services Pvt Ltd Full time

    We are seeking a highly skilled Enterprise IT Strategy Consultant to join our Digital Workplace Services division. In this role, you will develop and implement workplace technology strategies that align with business goals and enhance employee productivity.The estimated salary for this position is ₹2,250,000 - ₹3,375,000 per annum, depending on location...


  • Chennai, Tamil Nadu, India Teceze Consultancy Services Pvt Ltd Full time

    We are looking for a skilled Enterprise Technology Consultant to join our team at Teceze Consultancy Services Pvt Ltd. As an Enterprise Technology Consultant, you will be responsible for designing and implementing workplace technology solutions that align with business goals and enhance employee productivity.


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Job OverviewWe are seeking a highly skilled Technical Support Engineer to join our team at Tata Consultancy Services in Pune or Chennai. As a Technical Support Engineer, you will be responsible for providing technical support across the company and resolving service issues in a timely manner.About the RoleThis is an exciting opportunity to work on Enterprise...


  • Chennai, Tamil Nadu, India Chargebee Full time

    About the Role: We're seeking an experienced and customer-centric individual to join our Premium Support team as an Enterprise Technical Consultant. As a key member of our support team, you will be responsible for delivering high-quality support to customers who have subscribed to our premium offerings. Your primary focus will be on ensuring fast and...


  • Chennai, Tamil Nadu, India Randstad Enterprise Full time

    About Randstad EnterpriseWe are a leading global talent solutions provider, enabling companies to create sustainable business value and agility by keeping people at the heart of their organizations.As part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions...


  • Chennai, Tamil Nadu, India VidPro Consultancy Services Full time

    About Our CompanyVidPro Consultancy Services is a reputable consultancy that provides expert technical solutions to various industries.Job DescriptionWe are seeking a highly skilled Enterprise Software Architect to join our team. The ideal candidate will have experience in designing and developing technical architectures for large-scale enterprise...


  • Chennai, Tamil Nadu, India Edgeverve Full time

    Enterprise Applications ConsultantWe are seeking a Senior Consultant for Enterprise Applications to join our presales team at Edgeverve. As a Presales Specialist for SAP Solutions, you will be responsible for showcasing the value proposition of our solutions for SAP ERP upgrades, S/4HANA conversions, test management, and test automation for enterprise...


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    As a Senior Java Enterprise Architect at Tata Consultancy Services, you will play a key role in designing and implementing scalable, efficient, and secure enterprise-level software systems using Java. With a strong background in Spring Boot microservices, core Java, Kafka, Redis cache, and API performance, you will lead the development team in creating...


  • Chennai, Tamil Nadu, India Staffing Solutions Full time

    Job Title: Enterprise Growth ManagerStaffing Solutions is seeking an experienced Enterprise Growth Manager to drive business expansion in the IT services sector. The ideal candidate will lead the growth strategy, identify new opportunities, and establish strong client relationships.Key Responsibilities:Leverage industry knowledge to identify high-potential...


  • Chennai, Tamil Nadu, India Chargebee Full time

    We are seeking a highly skilled Premium Support Expert to join our team at Chargebee. As an Enterprise Technical Specialist, you will play a crucial role in providing top-notch support to our premium customers. With a strong understanding of our multi-product suite, you will be responsible for ensuring fast and accurate responses to customer inquiries,...


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    About the RoleWe are seeking a highly skilled Peoplesoft Technical Consultant to join our team in Chennai or Hyderabad. This is a challenging role that requires strong technical expertise and excellent communication skills.Key ResponsibilitiesDeliver Peoplesoft technical solutions to clients, leveraging your expertise in FSCM modules such as AR, GL, and...


  • Chennai, Tamil Nadu, India Bahwan CyberTek Full time

    Job DescriptionWe are seeking an experienced Technical Solutions Consultant to join our team in Chennai or Bangalore. As a Technical Solutions Consultant, you will work closely with clients to understand their business challenges and objectives, and translate them into comprehensive technical solutions.About UsBahwan CyberTek is a global provider of digital...


  • Chennai, Tamil Nadu, India Optisol Business Solutions Private Limited Full time

    About the RoleOptisol Business Solutions Private Limited is seeking a seasoned sales professional with a deep understanding of Enterprise AI and data-driven solutions to drive revenue growth, build strategic partnerships, and position our AI accelerators and data capabilities in the market.Key Responsibilities:Identify, engage, and close new business...


  • Chennai, Tamil Nadu, India VidPro Consultancy Services Full time

    Job OverviewVidPro Consultancy Services is seeking a highly experienced Chief Enterprise Architect to lead the design and implementation of our technical architecture.


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Tata Consultancy Services is a leading IT consulting company that specializes in helping businesses improve their performance through the effective use of technology.We are currently seeking an experienced Enterprise Server Strategist to join our team. As an Enterprise Server Strategist, you will be responsible for designing and implementing server...


  • Chennai, Tamil Nadu, India VARITE Inc. Full time

    About VARITE Inc.A global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 1000 Companies in USA, Canada and India. As a primary and direct vendor to leading corporations, VARITE covers various verticals including Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media...


  • Chennai, Tamil Nadu, India National Institute for Smart Government Full time

    Job Title: Head of Enterprise InfrastructureLocation: Chennai, IndiaJob Type: Full-timeSalary: ₹1,200,000 - ₹2,000,000 per annumThe National Institute for Smart Government is seeking an experienced Head of Enterprise Infrastructure to lead our network operations team. The successful candidate will have a proven track record of designing, implementing,...