ServiceNow Developer

3 days ago

Bikaner, Rajasthan, India beBeeService Full time $ 2,50,000 - $ 2,80,000

Job Title: Software Service Management Specialist

We are seeking a highly skilled and experienced professional to join our team as a Software Service Management Specialist. The successful candidate will be responsible for implementing and optimizing Incident, Problem, Change, and Service Request Management workflows in alignment with business requirements.

  • The ideal candidate will configure and update Discovery schedules, monitor daily runs for errors, and troubleshoot issues to ensure reliable CI identification and population.
  • They will enhance Discovery probes and patterns to support complex infrastructure and cloud environments.
  • Our team is looking for someone who can continuously improve the ServiceNow platform through iterative enhancements, user feedback incorporation, and performance tuning.
  • The successful candidate will customize form layouts, fields, and user interfaces to support data consistency and usability across modules.
  • They will tailor and extend CAB Workbench functionality to support automated workflows and board operations.
  • Responsibilities include developing and maintaining robust REST/SOAP API integrations with external systems.
  • The candidate will manage Scheduled Jobs, Script Includes, Business Rules, and automation scripts for operational efficiency.
  • Customizing the Employee Center portal to improve branding, content delivery, and user engagement is also a key responsibility.
  • Designing and publishing reports and dashboards to support performance tracking and operational transparency is another important task.
  • Troubleshooting platform issues using advanced scripting skills and resolving defects promptly is also essential.

Key Skills and Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Relevant ServiceNow training in ITSM, Discovery, and scripting modules.
  • Minimum of 3 years of hands-on experience in ServiceNow development.
  • Proven track record with ServiceNow ITSM modules and Discovery implementation.
  • Experience with form customization, API integration, and dashboard/report creation.
  • Demonstrated experience in troubleshooting platform issues and scripting errors.

This role offers the opportunity to work on cutting-edge technology and contribute to the success of our organization. If you have a passion for ServiceNow and a drive to deliver high-quality results, we encourage you to apply.

About Us: We are a leading organization in the industry, committed to delivering exceptional service and innovative solutions to our customers. Our team is dedicated to fostering a collaborative and inclusive environment that promotes growth and development.

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