Senior ServiceNow Developer

1 day ago

Bikaner, Rajasthan, India beBeeServiceNow Full time ₹ 20,00,000 - ₹ 25,40,000

Job Summary

We are seeking a highly skilled ServiceNow developer to join our organization. As a key member of our IT department, you will be responsible for administering the ServiceNow platform across various modules.

Main Responsibilities:

  • Administrating the ServiceNow platform across modules: ITSM, ITAM, ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro.
  • Developing and implementing catalog items, approval workflows, dynamic forms, and SLAs.
  • Integrating ServiceNow with third-party systems.
  • Setting up and tracking metrics like ticket volumes, deflection rates, module usage, and SLA performance.
  • Leading instance upgrades, patch management, and clone processes.
  • Collaborating with stakeholders to define and streamline workflows.
  • Ensuring compliance and governance through audit preparation, compliance documentation, and training L1/L2 teams.

Requirements:

  • 7+ years of experience in ServiceNow administration.
  • Strong knowledge of Flow Designer, business rules, client/server scripts, and ACLs.
  • Experience with domain separation, scoped apps, data import/export, and UI policies.
  • Proven ability to integrate ServiceNow with third-party systems.
  • Proficient in setting up and tracking metrics.
  • Demonstrated leadership in instance upgrades and patch management.

Benefits:

  • A collaborative and dynamic work environment.
  • Opportunities for professional growth and development.
  • A competitive salary package.

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