Director of Learning and Development

1 day ago


Hyderabad, Telangana, India Firstsource Full time
Job Overview:

Firstsource, a leading provider of customized Business Process Management (BPM) services, is seeking a Director of Learning and Development to play a critical role in ensuring employees are well-trained and equipped with the skills and knowledge needed to excel in their roles.

The successful candidate will lead the training and development function, working closely with department heads and stakeholders to implement effective training programs and strategies that align with the company's objectives. This includes developing and implementing comprehensive training strategies, managing the training team, creating and maintaining training curricula, overseeing training program delivery, assessing and evaluating training effectiveness, ensuring quality control, staying up-to-date with industry regulations, incorporating innovative training technologies, managing budgets, collaborating with stakeholders, analyzing training data, and implementing performance improvement initiatives.



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