Training Experience Director
6 days ago
We are seeking a skilled Training Experience Director to join our team at 2coms. In this role, you will be responsible for designing and developing high-quality training solutions that meet the needs of our associates and management.
About the Role
The Training Experience Director will lead learning and performance-related projects, including skill-based assignments, customer service training initiatives, and team effectiveness. This individual will work closely with subject matter experts to gather relevant information and create engaging learning content.
Key Responsibilities
• Define learning objectives by analyzing learning needs and documenting clear objectives.
• Conduct research and collaborate with subject experts to gather relevant information.
• Design and develop learning solutions to meet identified performance gaps for all levels of associates and management.
• Identify and source or partner with technical or third-party resources to ensure appropriate design and development solutions.
Required Skills and Qualifications
To be successful in this role, you should have:
• Strong instructional design skills, including defining learning objectives, researching and collaborating with subject experts, creating training materials, and optimizing learning content.
• Proficient in using Articulate 360 and other multimedia development tools.
• Excellent communication and problem-solving skills, with the ability to think strategically and act tactically.
• Ability to manage tasks and meet deadlines individually and as part of a team in a fast-paced environment.
• Proven track record of working collaboratively with team members to achieve common goals.
Benefits
As a Training Experience Director at 2coms, you can expect a competitive salary of $120,000 per year, based on industry standards and your level of experience. You will also have opportunities for professional growth and development, as well as a dynamic and collaborative work environment.
What We Offer
In addition to a competitive salary, we offer a range of benefits, including comprehensive health insurance, retirement savings plans, and paid time off. We also provide opportunities for professional development and continuing education, as well as a collaborative and supportive work environment.
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