IT Service Management Architect

Job DescriptionPositionAssistant Manager - Pursuits & Proposals SupportJobDescription- Write and edit proposal documents- Manage the proposal process, organize kick-off meetings and deliver proposals within the required timelines- Ensure that the shell template meets RFP requirements, subsequent drafts carry the right content tailored to the opportunity and...

ITSM Solution ArchitectWe are seeking an experienced ITSM Solution Architect to lead the design, implementation, and integration of our IT service management solutions. This role requires a strong understanding of ITIL processes and practical experience with ITSM modules.

Job Description- Billing of all service, maintenance, and warranty jobs. Interact with technicians, front line managers, operations managers and warehouse teams to resolve questions and obtain approvals on task coding discrepancies. Validate pricing and warranty information, parts used, payment methods etc.. Create invoice batches. Process reports....

Job DescriptionKey Responsibility Areas including preferred Skills and Experience- Perform all HR related activities from Hire to Retire including, Dispute Management, Exception handling, Quality audits and Reporting and Month-end deliverables.- Have good understanding of all HR modules on ERPs- Accountable and responsible for any critical or risk involved...

Job Description- Collaborate with Salesforce developers, business analysts, and stakeholders to understand requirements and define test strategies.- Design, develop, and maintain automated test scripts for Salesforce applications using tools like Selenium, Provar, or similar.- Perform functional, regression, integration, and end-to-end testing of Salesforce...

Job Description- Ensure to collect all necessary documents as per credit policy for assigning credit limits.- Maintaining bookkeeping databases and spreadsheets, updating information as needed- Communicating with previous clients and customers to request payment and arrange payment plans- Collecting payment from customers and accurately recording it into the...

Job DescriptionOversee the creation, maintenance, and quality of customer master data.Manage data flow within OTC processes, ensuring accuracy in orders, billing, and invoicing.Provide data governance, monitoring, and issue resolution.workflow managementLine item managementCollaborate with teams across Sales, Finance, and IT to enhance data processes.Ensure...

Job Description- Manage and lead team in the performance of daily, monthly, quarterly and annual accounting processes- Handle complex processes activities like billing, collection, cash and bank reconciliation, Fund and deal creation, invoice allocation, write-offs, GL accounting- Work with the CLIENT team to resolve per escalation procedures approved by...

The role of ITSM tool architect is crucial in driving the implementation of our service management platform. To succeed, you will need to leverage your expertise in Rest APIs, ITSM, CMDB, and SOAP integration.Key skills required for this position include a deep understanding of FreshService and NEXLA middleware, as well as experience in API methods, HTML...

Job Summary : We are looking for a Network Transformation Architect or SME with 10 years of experience to lead the design, implementation, and migration of enterprise network infrastructures. The ideal candidate should have deep expertise in SD-WAN, Software-Defined Networking (SDN), Software-Defined Access (SDA), multi-cloud networking, security (Zero...