Lead Assistant Manager

13 hours ago

Bengaluru, Karnataka, India EXL IT service management Full time
Job Description

- Collaborate with Salesforce developers, business analysts, and stakeholders to understand requirements and define test strategies.
- Design, develop, and maintain automated test scripts for Salesforce applications using tools like Selenium, Provar, or similar.
- Perform functional, regression, integration, and end-to-end testing of Salesforce features and customizations.
- Validate data integrity and workflows across Salesforce clouds (Sales, Service, Experience, etc.).
- Identify, document, and track defects using tools like JIRA or Azure DevOps.
- Participate in Agile/Scrum ceremonies and contribute to continuous improvement of QA processes.
- Ensure test coverage and traceability for all requirements and user stories.
- Support UAT and production release validation.

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Required Skills & Qualifications:

- Bachelor's degree in Computer Science, Engineering, or a related field.
- Strong knowledge of Salesforce platform, including standard/custom objects, workflows, validation rules, and Apex.
- Hands-on experience with automation tools such as Selenium, Provar, TestNG, or similar.
- Experience with test management tools like TestRail, Zephyr, or Xray.
- Familiarity with CI/CD pipelines and version control systems (e.g., Git, Jenkins).
- Excellent analytical, problem-solving, and communication skills.

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Preferred Qualifications:

- Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder).
- Experience with API testing tools like Postman or REST Assured.
- Knowledge of SOQL and Salesforce data model.
- Exposure to Lightning Web Components (LWC) and Salesforce DX.

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