Lead Assistant Manager

5 days ago

Bengaluru, Karnataka, India EXL Service Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Lead Assistant Manager

EXL/LAM/1493215

Digital SolutionsBangalore

Posted On

26 Sep 2025

End Date

10 Nov 2025

Required Experience

1 - 5 Years

Basic Section

Number Of Positions

1

Band

B2

Band Name

Lead Assistant Manager

Cost Code

D012603

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

New

Max CTC

Complexity Level

-

Work Type

Work From Home – Predominantly Working From Home But May Be Required To Work For A Certain No Of Days A Month From Office

Organisational

Group

EXL Digital

Sub Group

Digital Solutions

Organization

Digital Solutions

LOB

Advanced Digital Capabilities & Solutions

SBU

Advanced Digital Capabilities & Solutions

Country

India

City

Bangalore

Center

FA - Bengaluru

Skills

Skill

MACHINE LEARNING

NLP

ARTIFICIAL INTELLIGENCE

Minimum Qualification

B.TECH/B.E

Certification

No data available

Job Description

Job Summary:

We are seeking a detail-oriented Technical Business Analyst to join our team. The ideal candidate will bridge the gap between business needs and technical solutions by gathering requirements, analyzing processes, and collaborating with stakeholders and development teams. You will play a key role in ensuring that technical implementations align with business goals.

Key Responsibilities:

  • Collaborate with business stakeholders to gather, analyze, and document detailed functional and non-functional requirements.
  • Translate business needs into technical specifications for development teams.
  • Create user stories, use cases, process flow diagrams, and wireframes to support project development.
  • Liaise with developers, testers, and project managers throughout the software development lifecycle (SDLC).
  • Conduct feasibility analysis and impact assessments of proposed solutions.
  • Support User Acceptance Testing (UAT) by preparing test cases and coordinating testing activities.
  • Assist in troubleshooting and resolving system issues by working closely with technical teams.
  • Facilitate communication between technical teams and business units to ensure alignment and transparency.
  • Document business processes, identify gaps, and recommend process improvements.
  • Maintain clear and concise documentation, including reports and presentations for stakeholders.

Required Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, Business Administration (with IT focus), or a related field.
  • 3+ years of experience as a Business Analyst, preferably in a technical or IT environment.
  • Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
  • Proficiency in requirement gathering, analysis, and documentation techniques.
  • Experience with tools such as JIRA, Confluence, SQL, and wireframing/prototyping software.
  • Basic knowledge of databases, APIs, and system integration concepts.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work collaboratively with cross-functional teams.

Workflow

Workflow Type

Digital Solution Center

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