Assistant Manager

6 days ago


Bengaluru, Karnataka, India Apex One Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Experience: Minimum 5+ years (with at least 2 years as Assistant Manager/Team Lead on paper)

Team Size Managed: 1520 FTEs

Industry Preference: International BPO/Service Delivery

Role Overview

Client is looking for an experienced Team Lead with strong people management and service delivery skills to lead a high-performing team of Process Associates.

The ideal candidate must have prior experience in managing international processes and will be responsible for ensuring operational excellence, customer satisfaction, and team development.

Key Responsibilities

Lead and manage a team of 1520 FTEs, driving consistent performance and productivity.

Understand operational requirements and implement best practices for efficiency and quality.

Design, execute, and monitor new processes, tools, and workflows for service delivery.

Foster a team culture that emphasizes accountability, collaboration, and excellent customer service.

Motivate, mentor, and coach team members to meet business goals and maintain high standards.

Monitor team performance, conduct reviews, and implement corrective action plans when needed.

Prepare and analyze MIS reports for leadership review.

Interact with customers, resolve queries, and manage escalations effectively.

Coordinate and supervise day-to-day team operations.

Respond to written/electronic correspondence in a timely and professional manner.

Requirements

Minimum 2 years of experience as Assistant Manager/Team Leader (on paper) in an international process.

Proven track record in managing teams of 1520 FTEs.

Strong people management and service delivery expertise.

Excellent communication skills (verbal & written) with international exposure.

Strong problem-solving, analytical, and decision-making skills.

Experience in preparing and analyzing MIS reports.

Ability to thrive in a fast-paced, customer-focused environment.

Team Leader (on paper) in an international process.

Proven track record in managing teams of 1520 FTEs.

Strong people management and service delivery expertise.


  • Assistant Manager

    7 days ago


    Bengaluru, Karnataka, India Quest Global Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Requirements Job Title: Assistant Manager - Chartered AccountantJob Type: Full-TimeWe are seeking a highly skilled and detail-oriented Chartered Accountant to join our team as an Assistant Manager. The ideal candidate will have a strong background in accounting and finance, with a proven track record of success in managing financial operations. As an...

  • Assistant Manager

    4 weeks ago


    Bengaluru, Karnataka, India Truewings Education Services Full time

    Job DescriptionRole DescriptionThis is a full-time, on-site role for an Assistant Manager - Admissions located in Bengaluru. The Assistant Manager - Admissions will be responsible for overseeing and managing the admission process, assisting prospective students, developing and implementing admissions strategies, and coordinating with various Channel...

  • Assistant Manager

    3 weeks ago


    Bengaluru, Karnataka, India Truewings Education Services Full time

    Role DescriptionThis is a full-time, on-site role for an Assistant Manager - Admissions located in Bengaluru. The Assistant Manager - Admissions will be responsible for overseeing and managing the admission process, assisting prospective students, developing and implementing admissions strategies, and coordinating with various Channel partners.Day-to-day...

  • Assistant Manager

    6 days ago


    Bengaluru, Karnataka, India Truewings Education Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time, on-site role for an Assistant Manager - Admissions located in Bengaluru. The Assistant Manager - Admissions will be responsible for overseeing and managing the admission process, assisting prospective students, developing and implementing admissions strategies, and coordinating with various Channel partners.Day-to-day...

  • Assistant Manager

    12 hours ago


    Bengaluru, Karnataka, India Mashreq Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Manage and provide assistance to the Compliance Manager in the day-to-day operations of the Embedded Compliance Function, ensuring compliance to Bank's AML/KYC policies/procedures and regulatory requirements.Maintain ongoing awareness/knowledge of all regulations set by the Central Bank of the UAERole of the Assistant Manager- Compliance is to assist...

  • Assistant Manager

    4 days ago


    Bengaluru, Karnataka, India Cushman & Wakefield Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    position will be responsible for assisting & supporting the Project Management team.Job DescriptionSupervise daily activities at site mainly concentrating on services works.Assist Project Manager in execution of activities.Execute work at site as per the drawings and specification.Coordinate with contractor ensuring quality of execution with safety and...

  • Assistant Manager

    4 days ago


    Bengaluru, Karnataka, India Elcom Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Department/Role: Assistant Manager Sales & MarketingLocation: BangaloreJob PurposeTo support the Sales & Marketing function in achieving business targets through customer management, sales coordination, lead generation, order follow-ups, and marketing activities, ensuring timely communication, customer satisfaction, and business development initiatives.Key...

  • assistant manager

    1 week ago


    Bengaluru, Karnataka, India Hyatt Centric Hebbal Bangalore Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager Learning is responsible to ensure the smooth and efficient running of the Human Resources Department.QualificationsIdeally with a...

  • Assistant Manager

    4 days ago


    Bengaluru, Karnataka, India Myewacare Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAt Myewacare, we aim to make healthcare simple, affordable, and accessible for everyone. We have facilitated over 250+ surgeries and cared for 850+ patients, offering trusted second opinions, tailored wellness packages, and access to top doctors and specialists. With a robust network of 100+ partnered hospitals and services spanning across...

  • Assistant Manager

    4 days ago


    Bengaluru, Karnataka, India Jones Lang LaSalle (JLL) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesThe Assistant Manager- Food and Beverage supports and oversees daily operations of the corporate dining facilities. This role ensures high-quality food service, maintains customer satisfaction, and assists in managing staff and resources efficiently.What this job involvesOperations Management:Assist in daily operations of corporate...