Assistant Manager

3 weeks ago

Bengaluru, Karnataka, India EXL IT service management Full time
Job Description

- Manage and lead team in the performance of daily, monthly, quarterly and annual accounting processes
- Handle complex processes activities like billing, collection, cash and bank reconciliation, Fund and deal creation, invoice allocation, write-offs, GL accounting
- Work with the CLIENT team to resolve per escalation procedures approved by CLIENT.
- Timely communication of process updates to the team.
- Monitor Aged accounts receivable activities
- Manage and resolve customer enquiries
- Prepare month end reports
- Ensure adherence to the SLA
- Ensure accurate and timely month end close processing
- Ensure all the activities are completed within due dates specified by CLIENT
- Initiate and facilitate continuous processimprovements.
- Work closely with team and onsite Team Leads and Managers

Competencies Required:

- Excellent communication skills both verbal and written
- Understanding of end-to-end processes and appreciation of critical parameters
- Problem identification and analytical ability.
- Strong knowledge of MS Office
- Self-initiative, drive and zeal for continuous improvement.
- Ability to discharge the responsibilities in a conflictingenvironment.
- Ability to lead in a continually challenging environment. .
- Conformance with Policies/Compliances
- Ability to coach and give feedback on an ongoing basis.
- Fosters a spirit of collaboration and team work
- Intellectually agile and analytical
- Makes the Client the compelling focus of the business

Technical Skill Requirements:

- Strong accounting knowledge with O2C experience is preferred
- Must be computer literate Excel, Word, PPT
- Manages mid-size teams (Player/Coach)
- First level escalation for the team members
- Knowledge of SAP systems is desired
- Good written and Oral communication skills
- Ability to document the process
- Handles daily /weekly calls
- Review/QC tasks performed by associates

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