Only 24h Left Assistant Manager

3 weeks ago

Bengaluru, Karnataka, India EXL IT service management Full time
Job Description

- Ensure to collect all necessary documents as per credit policy for assigning credit limits.
- Maintaining bookkeeping databases and spreadsheets, updating information as needed
- Communicating with previous clients and customers to request payment and arrange payment plans
- Collecting payment from customers and accurately recording it into the system
- Handling of any overdue escalation mails from customers
- Collection and maintain list of security details for customers.
- Month end processing and reporting requirements.
- Ensuring all associate activities are compliant to the audit requirements.
- Maintain and develop relationships with relevant markets and clients serviced by team and all major customers within those markets as appropriate.
- Identify opportunities for continuous process improvement and innovative solutions and communicate to direct manager.
- Assign and process Credit requests.
- Perform customer preliminary check in tools like SAP/Oracle /Net Suit
- To ensure adherence to SLA at all times

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