Technical Systems Specialist

5 days ago

Ahmedabad, Gujarat, India beBeeSenior Full time US$ 1,00,000 - US$ 1,20,000

Job Opportunity

We are seeking a detail-oriented Senior Technical Specialist to support the implementation and ongoing maintenance of our billing platform.

Key Responsibilities:

  • Platform Implementation: Assist in the design, configuration, and deployment of Billing modules to meet business requirements.
  • System Maintenance: Provide ongoing technical support for the billing platform, addressing issues, performing updates, and optimizing performance.
  • Integration Support: Work with integration teams to ensure smooth connections between billing systems and enterprise systems.
  • Customization: Develop and maintain custom workflows to automate business processes within the billing system, enhancing functionality and efficiency.
  • Report Writing: Create and maintain reports to provide insights and support decision-making for the team.
  • Testing & Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.
  • Data Management: Use SQL and Python to analyze, transform, and manage data flows between billing systems and other systems.
  • Revenue Automation: Support automation and accurate reporting within the billing system to comply with revenue recognition standards.
  • Stakeholder Collaboration: Partner with finance, IT, and operational teams to understand needs, resolve issues, and ensure proper adoption of billing tools.
  • Upskilling Finance Team: Provide training and support to the finance team to enhance their understanding and utilization of billing applications.
  • Documentation: Maintain detailed technical documentation for workflows, configurations, and processes to support system knowledge sharing.
  • Monitoring & Optimization: Monitor system health, identify areas for improvement, and implement solutions to enhance the reliability and efficiency of billing components.
  • Compliance & Security: Ensure the billing platform complies with industry regulations, company policies, and security protocols.

Required Skills and Qualifications:

  • 7+ years of experience in technical roles, with at least 4+ years working with billing applications.
  • Expertise in at least two of the three billing applications: Billing, Revenue, and CPQ.
  • Strong foundation in SQL for data queries and analysis.
  • Proficiency in Python for scripting, automation, and data handling.
  • Deep understanding of billing configurations, workflows, and APIs.
  • Prior development experience with Salesforce is a plus
  • Integration Knowledge: Familiarity with integrating billing with ERP, CRM, and payment systems
  • Revenue Recognition: Experience with revenue recognition standards such as ASC 606 and billing workflows.
  • Problem Solving: Strong analytical skills and ability to troubleshoot technical issues and deliver timely solutions.
  • Collaboration: Exceptional interpersonal skills to work effectively with cross-functional teams and stakeholders.

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