Technical Operations Specialist

18 hours ago

Ahmedabad, Gujarat, India beBeeOperations Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: Technical Operations Specialist

We seek a seasoned Technical Operations Specialist to join our team. This individual will be responsible for managing and maintaining the reliability of our systems, infrastructure, and services.

About the Role:

The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and effective communication skills. Key responsibilities include monitoring system performance, troubleshooting issues, implementing solutions, and collaborating with cross-functional teams.

Key Responsibilities:
  • Monitor and analyze system performance metrics to identify trends and areas for improvement.
  • Troubleshoot complex technical issues, escalating as necessary to ensure prompt resolution.
  • Implement strategic solutions to enhance system stability, security, and scalability.
  • Collaborate with the operations team to manage escalations and oversee incident management.
  • Develop and maintain up-to-date documentation of processes and procedures in the knowledge base.
Requirements:
  • Datacenter technologies and cloud platforms (AWS/GCP).
  • Application deployment with Git, StackStorm, and similar tools.
  • Strong troubleshooting skills across networks and systems; familiarity with network protocols (TCP/IP, UDP, ICMP) and diagnostic tools like TCPdump.
  • Advanced diagnostic skills in network performance and system capacity monitoring.
  • Proficient in Linux command-line and system administration.
  • Analytical skills with the ability to interpret and act on data.
  • Able to prioritize and escalate issues effectively.
  • Adaptable to shift work and capable of multitasking in high-pressure scenarios.
  • Excellent leadership, communication, and interpersonal skills.
Benefits:
  • Opportunity to work with cutting-edge technology and innovative solutions.
  • Professional development opportunities, including training and certification programs.
  • Collaborative and dynamic work environment.

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