
LV & MV Technical Support Expert
3 days ago
We are seeking a skilled Technical Support Specialist to join our team. In this role, you will provide technical support to field teams on various LV and MV products and solutions.
Key Responsibilities:- Delivering technical support to field teams on various LV and MV products and solutions
- On-site intervention for complex technical issues
- Issue analysis and leading technical discussions with customers on resolution and root cause analysis
- Competency management of direct and partner engineers for LV and MV domain
- Collaboration with manufacturing, domain expert technical teams, engineering, R&D, and global teams on technical subjects
- Product lifecycle management for LV and MV products
- Key technical expertise for identified accounts
- Ensuring adherence to safety guidelines and execution discipline
- Sharing best practices with the global ecosystem
- Conducting regular trainings for L1 engineers and collaborating with regional teams to develop competency on existing and new products
To be successful in this role, you will need:
Requirements:- Bachelor's degree in Mechanical, Electrical, or equivalent
- Minimum 10 years of hands-on experience in LV and MV domain
- Field experience on LV and MV products
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