Customer Support Specialist
4 weeks ago
About the Role
We are seeking a highly skilled Customer Support Specialist to join our team at Toast. As a Customer Support Specialist, you will be the primary point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner.
Key Responsibilities
- Provide top-notch customer support via chat, phone, and email
- Resolve customer issues efficiently and effectively
- Collaborate with internal teams to ensure seamless customer experience
- Stay up-to-date with Toast's products and services to provide accurate information to customers
- Meet or exceed customer satisfaction targets
Requirements
- Minimum 3 years of experience in a customer support role
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong product knowledge and ability to learn quickly
- Excellent customer service skills and a passion for delivering exceptional customer experiences
What We Offer
- A dynamic and supportive work environment
- Opportunities for growth and professional development
- A competitive salary and benefits package
- A chance to work with a leading technology company in the restaurant industry
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, please submit your application today.
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