Expert Technical Solutions Architect
1 week ago
Telcovas Solutions & Services is seeking a highly skilled Technical Account Manager to join our dynamic team. As a key member of our organization, you will serve as the primary point of contact for technical needs, providing tailored solutions and ensuring customers leverage our products and services to achieve their business objectives.
The ideal candidate will be a customer-focused technical expert, capable of providing proactive support and strategic guidance to clients across various regions. This position involves frequent travel to client sites, helping to build long-term relationships while ensuring the optimal technical success of our clients.
We are looking for someone with expertise in understanding and diagnosing technical challenges in complex systems. You should have strong knowledge of IT systems, networking, security protocols, cloud services (AWS, Azure, etc.), and related technologies. Additionally, experience in telecom domain knowledge (GSM 4G / 5G and Private 5G) is highly desirable.
You will work closely with our internal teams to address technical issues, recommend product enhancements, and offer value-added services. Your ability to communicate complex technical issues clearly and effectively to non-technical stakeholders is essential.
In this role, you will develop and execute a strategic technical roadmap for each client, ensuring alignment with their business objectives. You will also provide expert-level technical support across multiple environments (cloud, on-premises, hybrid), troubleshoot complex issues, and work with product development teams to resolve product defects and escalate critical issues.
Key Responsibilities:
- Understand clients' business goals, challenges, and technical environments to recommend tailored solutions.
- Develop and execute a strategic technical roadmap for each client, ensuring alignment with their business objectives.
- Provide expert-level technical support across multiple environments (cloud, on-premises, hybrid).
- Troubleshoot complex issues related to software, hardware, and integrations, ensuring fast resolution and minimizing client downtime.
- Work with product development teams to resolve product defects and escalate critical issues.
- Coordinate and manage technical projects, including system installations, upgrades, and migrations.
- Work with cross-functional teams (engineering, support, and product management) to deliver technical solutions on time and within scope.
- Track and report on project progress, client milestones, and technical improvements.
- Deliver product training and workshops to clients, ensuring they have the knowledge and tools to succeed.
- Create and maintain knowledge base articles and documentation to assist clients with self-service support.
- Ensure clients are fully onboarded and properly utilizing all features of the product.
- Build and maintain strong, long-term relationships with assigned clients, ensuring their success with our solutions.
- Proactively address potential technical issues before they impact customers, ensuring high service levels.
- Frequent travel to customer locations (domestic and international) for on-site engagements, troubleshooting, training, and consultations.
**Estimated Salary:** ₹15,00,000 - ₹20,00,000 per annum, depending on experience and qualifications.
-
Pre-Sales Solutions Architect
1 day ago
Davangere, Karnataka, India Convin Full timeUnlock Your Career Potential as a Pre-Sales Solutions Architect at ConvinAre you an innovator with a passion for AI and SaaS solutions? Do you thrive in a fast-paced environment where no two days are ever the same?We're seeking a highly skilled Pre-Sales Solutions Architect to join our team at Convin. As a key member of our Presales Solution Engineering...
-
Davangere, Karnataka, India Convin Full timeAbout UsAt Convin, we are revolutionizing the sales landscape with our cutting-edge AI technology. As a leading provider of conversation intelligence platforms, we empower organizations to improve sales and customer experiences while automating quality and coaching processes.We are seeking an exceptional Solutions Architect to join our Presales Solution...
-
Technical Systems Architect
1 week ago
Davangere, Karnataka, India Tata Consultancy Services Full timeWe are seeking an experienced Technical Systems Architect to join our team at Tata Consultancy Services. This role offers a unique opportunity to work on cutting-edge technologies and contribute to the development of innovative systems.As a Technical Systems Architect, you will be responsible for designing and implementing complex system architectures that...
-
Senior Data Solutions Architect
2 weeks ago
Davangere, Karnataka, India NCR Voyix Full timeAbout UsNCR Voyix is a leading provider of innovative technology solutions, and we're looking for a highly skilled Senior Data Solutions Architect to join our team.
-
AI-Powered Presales Solutions Expert
1 day ago
Davangere, Karnataka, India Convin Full timeAt Convin, we are seeking a highly skilled AI-Powered Presales Solutions Expert to join our dynamic team. As a key member of our Presales Solution Engineering team, you will play a crucial role in demonstrating the value of our AI-powered platform to prospective clients.The ideal candidate will have 3+ years of experience in a pre-sales or solution...
-
Davangere, Karnataka, India Convin Full timeAbout ConvinFounded by IIT Delhi Alumni, Convin is a leading provider of conversation intelligence platforms that empower organizations to enhance sales/collections and elevate customer experience while automating quality & coaching for representatives. Our platform leverages AI/ML to achieve business objectives, focusing on efficiency and cost reduction.Why...
-
AI-Powered Solutions Architect
1 day ago
Davangere, Karnataka, India Convin Full timeAbout ConvinWe're a cutting-edge conversation intelligence platform empowering organizations to enhance sales, collections, and customer experiences while automating quality coaching for reps and providing in-depth business insights for leaders.Our innovative approach leverages AI/ML to drive larger business goals, focusing on efficiency and reduced...
-
Davangere, Karnataka, India Convin Full timeAbout ConvinConvin is a cutting-edge conversation intelligence platform that empowers organizations to enhance sales/collections and elevate customer experiences. Our AI/ML-driven solutions automate quality coaching for reps and provide actionable business insights for leaders.Role OverviewWe seek an accomplished Solutions Engineer to join our Presales...
-
Enterprise Solutions Strategist
1 day ago
Davangere, Karnataka, India Convin Full timeUnlock Your Career PotentialWe are seeking a highly skilled Sales Enablement Expert to join our team at Convin, a cutting-edge AI-powered platform that is revolutionizing the contact center industry.About the Role:This is an exceptional opportunity to expand your knowledge and skills in a fast-paced, high-growth environment. As a Sales Enablement Expert, you...
-
Presales Solutions Strategist
1 day ago
Davangere, Karnataka, India Convin Full timeWe are seeking a highly skilled Sales Engineering Lead to join our Presales Solutions Team at Convin. As a member of this team, you will play a key role in demonstrating the value of our AI-powered platform to prospective clients.Your primary responsibility will be to showcase our product offerings and architecture in a way that inspires confidence and...
-
Davangere, Karnataka, India Convin Full timeUnlock Your Potential as a Highly Skilled Pre-Sales Solution EngineerAbout ConvinWe are a cutting-edge AI-powered conversation intelligence platform that helps organizations improve sales, collections, and customer experience. Founded by IIT Delhi Alumni, we're on a mission to revolutionize the contact center industry.Role Description:We're seeking an...
-
AI-Powered Presales Solutions Expert
1 day ago
Davangere, Karnataka, India Convin Full timeOverview of ConvinConvin is a pioneering conversation intelligence platform that empowers organizations to enhance sales, collections, and customer experiences. By leveraging AI and ML, we automate quality and coaching for reps while providing actionable business insights for leaders.Salary and BenefitsThe estimated salary for this role is ₹40 lakhs per...
-
Strategic Business Partner – Insurance Solutions
4 weeks ago
Davangere, Karnataka, India Marsh India Full timeKey ResponsibilitiesAs a key member of our team, you will be responsible for:Insurance Solutions Design: Collaborate with clients to understand their insurance needs and design tailored solutions that mitigate risks.Risk Assessment and Management: Conduct thorough risk assessments to identify potential threats and develop strategies to mitigate them.Client...
-
Clinical Sales Expert for ICU and OT Products
3 weeks ago
Davangere, Karnataka, India ABABIL HEALTHCARE Full timeJob OverviewWe are seeking a highly motivated Clinical Sales Expert to join our team at Ababil Healthcare. As a key member of our sales team, you will be responsible for promoting and selling our medical devices to hospitals and healthcare facilities in South India.About UsAbabil Healthcare is a leading provider of medical equipment and solutions. We have...
-
Senior ERP Data Migration Specialist
2 weeks ago
Davangere, Karnataka, India Segmentide Technology Solutions Full timeJob DescriptionWe are seeking an experienced Senior ERP Data Migration Specialist to lead our SAP ECC to S/4HANA migration projects. The ideal candidate will have a deep understanding of ERP data migration and a proven ability to handle large datasets with complex requirements.Key Responsibilities:Data Extraction and Transformation: Utilize SAP...
-
Cloud Solutions Engineer
1 week ago
Davangere, Karnataka, India Hexaware Technologies Full timeAbout Hexaware TechnologiesHexaware Technologies is a leading provider of digital transformation services, helping businesses stay ahead in the market. With a strong focus on innovation and customer satisfaction, we strive to deliver exceptional results.Job DescriptionWe are seeking an experienced Cloud Solutions Engineer with expertise in Azure Data to join...
-
Market Research Professional
4 weeks ago
Davangere, Karnataka, India Kline + Company Full timeKline + Company, a global market research firm, is seeking an experienced Market Research Professional to join its Energy Practice as a Downstream Petroleum Expert. This role will involve serving the firm's global clients in the downstream petroleum sector.About the RoleThe successful candidate will be responsible for managing and participating in team...
-
Technical Content Creator
1 week ago
Davangere, Karnataka, India CareerXperts Consulting Full timeJob DescriptionWe are seeking an experienced Technical Content Creator to join our team at CareerXperts Consulting. As a key member of our content creation team, you will be responsible for researching and writing high-quality articles on various career development topics.Key Responsibilities:Research and write engaging articles on career development topics...
-
ServiceNow Migration Expert
3 weeks ago
Davangere, Karnataka, India thinkbridge Full timeWe're seeking an experienced ServiceNow Migration Specialist to lead the migration of our existing application features to the ServiceNow platform. This critical role is responsible for ensuring a seamless transition, maintaining system integrity, and enhancing our IT capabilities through ServiceNow.About thinkbridge:thinkbridge empowers growth-stage...
-
Technical Network Automation Specialist
1 week ago
Davangere, Karnataka, India Xoriant Full timeAbout this RoleWe are seeking an experienced Technical Network Automation Specialist to join our dynamic team in Bangalore, Chennai, or Hyderabad. The ideal candidate will have a deep understanding of L2/L3 networking protocols and experience working with automation frameworks like pyATS.Key Responsibilities:Configure and troubleshoot Cisco routers and...