Senior Voice Systems Specialist

10 hours ago


Hyderabad Secunderabad Telangana, India beBeeVoice Full time ₹ 1,04,000 - ₹ 1,30,878
Senior Voice Engineer Opportunity

We seek an experienced Senior Voice Engineer to join our team. This role involves designing and maintaining voice communication systems, ensuring optimal performance and reliability.

Main Responsibilities
  • Design, implement, and maintain voice communication systems.
  • Troubleshoot and resolve voice-related issues promptly.
  • Collaborate with cross-functional teams to integrate voice solutions with existing systems.
  • Monitor system performance and optimize for reliability and efficiency.
  • Provide technical support and training to end-users on voice technologies.
Required Skills and Qualifications
  • Proficiency in VoIP technologies and protocols (SIP, RTP, etc.).
  • Experience with Cisco Unified Communications Manager (CUCM) or similar systems.
  • Knowledge of telephony hardware and software integration.
  • Understanding of network infrastructure and IP networking concepts.
  • Familiarity with call center technologies and solutions.
  • Ability to analyze and optimize voice traffic and quality.
  • Strong problem-solving skills and attention to detail.
Key Performance Indicators
  1. Solve complex voice-related issues efficiently.
  2. Ensure seamless integration of voice solutions with existing systems.
  3. Optimize voice traffic and quality to meet business needs.
  4. Deliver exceptional technical support and training to end-users.


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