
Customer Service Delivery Manager
2 weeks ago
Role Overview
The Senior Quality Assurance Specialist is responsible for delivering exceptional customer service, handling critical situations with professionalism and ensuring data accuracy and integrity.
Key Responsibilities:
- Delivering top-tier customer service, resolving issues in a timely manner with professionalism
- Managing end-to-end interactions to ensure seamless communication and problem resolution
- Collaborating with internal teams to guarantee data reliability and precision
Functional Area:
This role will involve close collaboration with the matrimonial site team, recruitment agencies, and companies in Tardeo, Vashi, Navi Mumbai, and India to provide high-quality service and support.
Requirements:
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Capacity to work effectively in a fast-paced environment
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