Customer Experience Manager

Job Title: Customer Experience LeadLocation: KochiDepartment: Customer ExperienceReports To: Chief Customer Experience OfficerAbout HashbooshHashboosh is a women's wear brand with a unique promise — Seriously Casual, one new style every day. We are building a community-first fashion experience where customer delight, trust, and long-term relationships...

Embark on an exceptional opportunity to elevate customer engagement and service workflows in a purpose-driven environment.Job Description:Deliver seamless post-booking experiences for users by establishing effective communication channels.Provide timely updates, support, and follow-ups to ensure customer satisfaction.Key Responsibilities:Connect with...

Job DescriptionWe are seeking an experienced Customer Success Professional to oversee major accounts and drive business growth through exceptional customer service.The ideal candidate will possess a proven track record of success in managing complex relationships, with a minimum of 5 years of experience in customer-facing roles.Key responsibilities include...

Looking for a career in customer service where you can make a real impact?Customer Service Representative Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving...

Customer Experience SpecialistWe are seeking a dedicated individual to join our team as a Customer Experience Specialist. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business objectives.Key Responsibilities:Respond promptly to customer inquiries and provide effective solutionsManage...

About UsOur company is a leading provider of customer support services.We specialize in helping customers with their inquiries and concerns through various communication channels.Our team is passionate about delivering exceptional customer experiences and making a positive impact.Job Responsibilities:Handle customer inquiries and resolve concerns via phone,...

Customer Experience RepresentativeEcomous is a D2C brands accelerator with exciting brands across niches like haircare, pet, and wellness.This role focuses on ensuring a positive customer journey through effective issue resolution and regular follow-ups. The specialist will be responsible for handling customer calls, emails, and chat channels to provide...

About the Role:We are seeking a skilled Customer Experience Advocate to drive customer satisfaction and retention by leveraging key performance indicators.Key Responsibilities:Monitor and analyze KPIs to inform customer success strategies and ensure timely issue resolution.Collaborate with cross-functional teams to align customer feedback with product...

Key Responsibilities Include:Creating and executing CRM campaigns across multiple product categoriesManaging daily operational tasks and collaborating with internal stakeholdersDesigning customer engagement experiences across the customer lifecyclePartnering with creative, category, product, and analytics teams to drive business growthDeveloping and tracking...

Guest Service Officer RoleDescriptionThis role involves providing an exceptional level of service to customers.The Guest Service Officer is responsible for assisting with guest services in various areas of the hotel, including reception, executive floor, communication center or concierge.Key qualifications include:A relevant degree or diploma in Hospitality...