
Operational Customer Experience Manager
5 days ago
Embark on an exceptional opportunity to elevate customer engagement and service workflows in a purpose-driven environment.
Job Description:- Deliver seamless post-booking experiences for users by establishing effective communication channels.
- Provide timely updates, support, and follow-ups to ensure customer satisfaction.
- Connect with customers after booking to confirm details and guide them through the next steps.
- Share and update the itinerary, assisting with changes or clarifications as needed.
- Facilitate coupon redemption and resolve related queries.
- Serve as the primary point of contact, ensuring a smooth experience throughout the journey.
- Collect post-travel feedback to enhance future services.
- Coordinate with internal teams for timely communication and delivery.
- Excellent communication skills in Hindi and English.
- Empathetic approach with a problem-solving attitude.
- Familiarity with tools like Google Sheets and WhatsApp.
- Availability for full-time work for 3 months.
- Hands-on experience in operations for spiritual travel.
- Opportunity to contribute to a product making a meaningful impact on lives.
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Customer Experience Manager
1 week ago
Cochin, Kerala, India Hashboosh Designs Private Limited Full time ₹ 2,50,000 - ₹ 5,00,000 per yearJob Title: Customer Experience LeadLocation: KochiDepartment: Customer ExperienceReports To: Chief Customer Experience OfficerAbout HashbooshHashboosh is a women's wear brand with a unique promise — Seriously Casual, one new style every day. We are building a community-first fashion experience where customer delight, trust, and long-term relationships...
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Customer Experience Manager
5 days ago
Cochin, Kerala, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 15,00,000Job Title: Guest Relations SpecialistRole Overview:We are seeking a highly skilled Guest Relations Specialist to deliver exceptional customer experiences.Main Responsibilities:To greet and welcome visitors, clients, and prospective buyers, ensuring a positive first impression.To handle front desk operations including walk-in inquiries, calls, and appointment...
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Customer Service Operations Manager
2 weeks ago
Cochin, Kerala, India beBeeLeadership Full time ₹ 12,00,000 - ₹ 25,00,000Customer Service Team Lead PositionAs a customer service team lead, you will oversee a team of representatives to deliver exceptional service. This role involves managing daily operations, leading meetings and coaching staff members.Key Responsibilities:Manage and lead a team of customer support representatives.Monitor interactions and provide feedback to...
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Customer Experience Strategist
5 days ago
Cochin, Kerala, India beBeeCustomer Full time ₹ 1,00,00,000 - ₹ 1,40,00,000Key Responsibilities Include:Creating and executing CRM campaigns across multiple product categoriesManaging daily operational tasks and collaborating with internal stakeholdersDesigning customer engagement experiences across the customer lifecyclePartnering with creative, category, product, and analytics teams to drive business growthDeveloping and tracking...
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Senior Technical Customer Experience Manager
5 days ago
Cochin, Kerala, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 15,00,000Customer Support Lead OpportunityWe are seeking a seasoned Technical Customer Support Lead to join our team. The successful candidate will be responsible for leading our technical customer support team, providing expert guidance and support to customers, and driving process improvements to enhance the overall customer experience.This is an excellent...
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Customer Experience Ambassador
1 week ago
Cochin, Kerala, India beBeeService Full time ₹ 6,00,000 - ₹ 12,10,000Guest Service Officer RoleDescriptionThis role involves providing an exceptional level of service to customers.The Guest Service Officer is responsible for assisting with guest services in various areas of the hotel, including reception, executive floor, communication center or concierge.Key qualifications include:A relevant degree or diploma in Hospitality...
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Customer Experience Specialist
2 weeks ago
Cochin, Kerala, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000Looking for a career in customer service where you can make a real impact?Customer Service Representative Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving...
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Exceptional Customer Experience Specialist
4 days ago
Cochin, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000Job SummaryYou will be responsible for delivering exceptional customer service to our guests. The Guest Service Officer plays a vital role in ensuring the smooth operation of the Reception desk within the Rooms Division.">Key Responsibilities:To provide consistent and excellent levels of service to customers;Contribute to the efficient running of the...
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Director - Customer Experience Strategist
2 weeks ago
Cochin, Kerala, India beBeeMarketing Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Customer Marketing Operations Director Role OverviewBridge the gap between marketing strategy and flawless event execution as a hands-on Customer Marketing Operations leader.">Key Responsibilities:Develop and execute customer-focused marketing strategies that drive business growth and engagement.Collaborate with cross-functional teams to ensure seamless...
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Customer Experience Team Leader
2 weeks ago
Cochin, Kerala, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Team Lead - Customer ExperienceOur organization is seeking a highly skilled and experienced team lead to oversee the management of our customer service operations. The ideal candidate will possess excellent leadership skills, be proactive in managing daily operations, and have a proven track record of driving process improvements to enhance...