Senior Technical Customer Experience Manager

5 days ago


Cochin, Kerala, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 15,00,000
Customer Support Lead Opportunity

We are seeking a seasoned Technical Customer Support Lead to join our team. The successful candidate will be responsible for leading our technical customer support team, providing expert guidance and support to customers, and driving process improvements to enhance the overall customer experience.

This is an excellent opportunity for a motivated and experienced professional to take on a leadership role in a dynamic environment.

  • Experience working with technical systems, APIs, and SQL
  • Intermediate to advanced proficiency in Excel
  • Strong analytical skills with the ability to identify trends and resolve complex issues
  • Skilled at identifying root causes and structuring logical, data-backed recommendations for operational improvements

The ideal candidate will have 5-7 years of experience in SaaS technical support, customer operations, or similar project-focused roles.

To apply, please submit your updated CV to manojp@canvendor.com or reach out to us via WhatsApp for more details.



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