Senior Technical Customer Support Representative

Remote Customer Support RoleWe are seeking a skilled Customer Support professional to handle day-to-day tasks and ensure customer satisfaction.This role involves providing exceptional customer service, managing online support requests, and offering technical support to resolve customer issues efficiently.Key responsibilities:Respond to customer inquiries in...

As a dedicated technical support professional, you will provide top-notch assistance to clients via phone, email, or chat.Troubleshoot and resolve complex technical issues related to software applications, hardware devices, and network connectivity. Maintain accurate records of customer interactions using CRM software.Meet performance targets for quality...

Job Title: Customer Service Representative">Job Summary:">We are seeking a highly skilled and experienced customer service representative to fill this role. As a key member of our support team, you will play a critical role in ensuring the smooth operation and support of our technical tools and systems while maintaining strong relationships with our...

Customer Service RepresentativeAbout:We are looking for a skilled Customer Service Representative to join our team. This individual will be responsible for providing exceptional support to customers via chat and email during overnight hours.Job Description:This is an in-office day job that requires the ability to multitask, prioritize tasks effectively, and...

Job OverviewWe are seeking a highly motivated and detail-oriented Junior Technical Support Engineer to join our dynamic team.Key Responsibilities:Respond to support tickets and technical inquiries from customers via email, chat, and ticketing systems.Troubleshoot and resolve issues related to Java and Python-based applications.Investigate and assist with...

Responsibilities Provide first-level technical support to customers via phone, email, and chat Diagnose customer issues related to our product Document and track customer interactions in the support system Escalate complex technical issues to senior support staff Stay up-to-date with product knowledge and telecommunications industry trends Requirements...

Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients.Excellent communication and problem-solving skills are essential for this role.The ideal candidate will be able to effectively handle customer inquiries, respond to their needs, and provide solutions to resolve any issues. You...

Job DescriptionOur organization is seeking a highly skilled professional to assume the role of Senior Technical Support Specialist. This position requires an individual with extensive experience in supporting complex systems and infrastructure, particularly in the realm of Cisco UCCE and Release Management.

About this roleThis is an exciting opportunity to work with customers across the country, providing expert support and guidance on products and services. As a customer service representative, you will be the primary point of contact for customers, handling their queries, concerns, and complaints in a timely and professional manner.

Job DescriptionThe role of a Senior Service Desk Agent is to provide exceptional IT support to our global user base.This involves delivering first-class service by troubleshooting and resolving complex technical issues, owning and driving resolution for high-impact and escalated issues, documenting activities in the IT Service Management platform, creating...