Customer Service Operations Manager

4 days ago

Cochin, Kerala, India beBeeLeadership Full time ₹ 12,00,000 - ₹ 25,00,000
Customer Service Team Lead Position

As a customer service team lead, you will oversee a team of representatives to deliver exceptional service. This role involves managing daily operations, leading meetings and coaching staff members.

Key Responsibilities:

  • Manage and lead a team of customer support representatives.
  • Monitor interactions and provide feedback to team members.
  • Develop processes to improve efficiency and effectiveness.
  • Analyze customer feedback to enhance the customer experience.

Requirements:

  • 8-10 years of experience in customer support or leadership roles.
  • Excellent communication skills, written and verbal.
  • Strong interpersonal and problem-solving skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.

This position demands strong leadership skills and excellent communication abilities. The ideal candidate should have experience in leadership roles and a passion for delivering top-notch customer service.

  • Call Center Executive

    21 hours ago

    Cochin, Kerala, India ABC Customer Service Full time ₹ 10,000 - ₹ 11,500 per year

    Company Name: ABC Customer ServiceType of Company: BPO/Call Centre/Contact CentreVacancies: 1Designation: Telecalling ExecutiveJoining date: 26 August 2025 (flexible)This position of Telecalling Executive is for our client, an international car company. Work location will be in our office in Kochi.Job Description:Candidates have to make outbound calls to...

  • Service Operations Manager

    4 days ago

    Cochin, Kerala, India beBeeCustomer Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job TitleAbout this role:We are seeking an experienced Service Operations Manager to increase service expansion within an assigned geographical area and guide a team of field service representatives.The ideal candidate will deliver exceptional customer service, evaluate the performance of the service team, and prepare concise service reports.Key...

  • Customer Service

    17 hours ago

    Cochin, Kerala, India Adecco Group Full time US$ 40,000 - US$ 80,000 per year

    Urgent Hiring for Customer Service- US ProcessIF Interested call on Job Location- KochiPosition Summary:As a Customer Support Representative, you will be a crucial part of our Customer success Team. Your success will be driven by your genuine passion for helping customers and your willingness to learn and grow.Key Responsibilities:• Handle customer...

  • Operations Manager

    20 hours ago

    Cochin, Kerala, India KAIRALITRAILS Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionKairaliTrails is India's largest and fastest-growing tour operator, offering expertly crafted international tour packages. We focus on providing seamless travel experiences to destinations like Malaysia, Thailand, Kazakhstan, Georgia, and Dubai. Our dedicated team of over 150 professionals ensures personalized, high-quality service for...

  • Operations Manager

    19 hours ago

    Cochin, Kerala, India Gateway Security Group Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Operations ManagerDepartment: Parking OperationsLocation: CIAL (Cochin International Airport), KeralaCompany: Gateway GroupPosition Summary:We are seeking a dynamic and experienced Operations Manager to oversee and manage theday-to-day operations of our parking facility at Cochin International Airport (CIAL). The idealcandidate will ensure...

  • service lift operator-job code-c010825-smart city-kochi

    1 week ago

    Cochin, Kerala, India SERVICE GROUP Full time

    JOB TITLESERVICE LIFT OPERATOR-JOB CODE-C010825-SMART CITY-KOCHI GENDERMALE, AGE GROUP-18 TO 45YRS EXPERIENCE REQUIREDFRESH/EXP SALARYUP TO 16K QUALIFICATIONPLUS TWO

  • Customer Service Liaison

    3 days ago

    Cochin, Kerala, India beBeeExecutive Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Executive AssistantDescription:We are a dynamic and growing organization seeking an experienced executive assistant to support our team in Kochi. As the primary point of contact for customers, you will be responsible for providing exceptional customer support and ensuring seamless execution across various functions.Key Responsibilities:Manage...

  • Operations Manager

    4 days ago

    Cochin, Kerala, India beBeeManagement Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Operations ManagerThe ideal candidate will possess strong leadership skills, enabling them to effectively manage and motivate a dedicated team.In this key role, you will be responsible for overseeing the day-to-day operations of the centre, ensuring seamless service delivery and exceptional client satisfaction.Leadership & Team Management: Foster a positive...

  • Customer Service Executive

    20 hours ago

    Cochin, Kerala, India Choice International Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Customer Support Executive - Equity Broking Location: Andheri (Marol) Company Overview: Choice Group, incorporated in 1992, is a financial institution which finds its legacy in solving financial problems and bridging gaps for individuals, institutions and governments. For past 31 years we are committed to help our clients achieve their...

  • Operations Management Position

    3 days ago

    Cochin, Kerala, India beBeeOperation Full time ₹ 18,00,000 - ₹ 25,00,000

    Job OpportunityWe are seeking a highly skilled Branch Operations Manager to lead our operations in Kochi. The ideal candidate will have a strong background in managing branch operations, with a focus on quality service delivery, customer satisfaction, and effective crisis management.The successful candidate will be responsible for ensuring the smooth...