Senior Incident Resolution Specialist

Incident Resolution Specialist\We are seeking a seasoned IT professional with expertise in incident management to join our team.\Key Responsibilities:\\Lead the response to major incidents, ensuring effective coordination and communication among stakeholders.\Drive incident calls, providing clear direction and updates to all involved parties.\Collaborate...

Job Title: Senior Executive Incident ManagementJob Description:The Senior Executive Incident Management role involves overseeing a team of associates, managing daily roster planning and productivity metrics. Key responsibilities include task assignments, escalation management, ATM incident minimization, and ensuring compliance with processes and...

Are you a seasoned professional seeking a leadership opportunity in support operations? As a Service Management Manager, you will be responsible for overseeing the incident triage process, ensuring timely and accurate categorization, prioritization, and assignment of incidents. You will also act as the primary point of contact for escalated incidents,...

Incident Response Manager Role OverviewThe position of Incident Response Manager is a crucial role within an organization, requiring exceptional leadership and technical skills to ensure effective incident management.This key responsibility involves coordinating response efforts, communicating with stakeholders, and minimizing the impact of incidents on...

Crisis Resolution SpecialistWe are seeking a highly skilled Crisis Resolution Specialist to oversee crisis response efforts, assess and prioritize crises, and communicate effectively with stakeholders. The ideal candidate will possess strong technical knowledge of information systems and infrastructure, as well as experience in communicating with senior...

Job DescriptionRole & responsibilities- Manage the IT service delivery (IM, PM) team, providing leadership, guidance, and coaching to ensure excellent service delivery.- Oversee the management of incidents, problems, ensuring timely resolution and minimal impact on customers.- Develop and manage service management processes, procedures, and documentation.-...

Dispute Resolution SpecialistWe are seeking a highly skilled and experienced Dispute Resolution Specialist to join our team.About the Role:This is an exciting opportunity for a seasoned professional with 8–10 years of post-qualification experience in dispute resolution and litigation.The successful candidate will be responsible for managing litigation...

Job DescriptionMaximize Your Impact with TPWelcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable 10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.As a globally certified Great Place to Work in 72...

Job Summary:This senior role is responsible for leading a team of security analysts and incident responders in detecting, analyzing, and responding to complex security incidents. The ideal candidate will have a strong background in managing security incidents, threat detection tools, and forensic investigations.

Job OverviewWe are seeking a seasoned professional to fill the role of Grievance Redressal Officer-HO.ResponsibilitiesReinstate consumer faith in our brand by resolving escalations efficiently.Collaborate with senior stakeholders to deliver timely and effective resolutions.Develop projects for enhancing consumer experience, operational efficiency, and...