
Online Business Development Executive
5 days ago
**Job Title:** Growth Manager
Location: Mumbai, India
Type: Full-time | 6-day shopify website minimum sale 3 cr per To: Revenue the Role:
We are seeking a highly driven and strategic Growth Manager to lead our direct-to-consumer business with full ownership of website sales and digital performance. This pivotal role demands a strong balance of analytical thinking, marketing acumen, and operational excellence to drive revenue growth and customer loyalty across our online Responsibilities:- P&L Ownership for Website Sales: Lead overall website revenue growth and ensure sales targets are met consistently.
- Performance Marketing Leadership: Partner with internal teams and external agencies to drive efficient customer acquisition through Meta, Google, and affiliate channels. Manage data-driven growth with clear ROAS and CAC goals.
- Data Analytics & Shopify Tool Expertise: Monitor and optimize website performance using Shopify analytics, conversion funnels, and custom data dashboards to inform strategy and execution.
- Loyalty & Retention Marketing: Design and implement CRM & loyalty programs to maximize LTV (lifetime value) and retention of core customer segments.
- Payment & Affiliate Partnerships: Lead negotiations and partnerships with payment aggregators and affiliate platforms to enhance the end-to-end customer journey and unlock new acquisition channels.
- Customer Experience Management: Oversee the customer care team to deliver an exceptional post-purchase experience, including returns, exchanges, and proactive customer communication.
- Cross-Functional D2C Team Coordination: Act as the single point of contact between marketing, product, supply chain, and customer support teams to ensure smooth execution of D2C initiatives.
- Inventory & Sell-Through Management: Collaborate closely with supply and merchandising teams to manage website stock levels, plan promotional calendars, and minimize stock-outs or overstock **Requirements**:
- 3-5 years of experience in D2C e-commerce, performance marketing, and website management.
- Strong understanding of Shopify, analytics tools, Google & Meta advertising platforms.
- Experience in leading external agency relationships and vendor partnerships.
- Proven track record of scaling website sales and improving conversion metrics.
- Exceptional leadership, collaboration, and project management skills.
**You'll Bring:**
- Data-first decision making with a focus on performance and ROI.
- Possession for customer-centric thinking and operational excellence.
- Ability to lead a high-performance team across diverse functions.
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