Service Delivery

About Service Delivery and IT OperationsWe are a digital transformation consulting firm specializing in enterprise IT service management implementations, platform integrations, and process optimization.We partner with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance operational efficiency and service delivery...

Job Description: Service Delivery Manager IaaSRole Purpose:We are seeking a seasoned Service Delivery Manager IaaS to lead a 100 Cr multi-cloud service operations portfolio, serving 300+ SMB customers with 24x7 managed service support for 50+ clients. While our current portfolio is Azure-heavy, it is expanding rapidly to include AWS, GCP, Digital Ocean,...

Role: Director, Service Delivery ManagementHow we'd like you to lead:Roles and Responsibilities. Service Delivery Management –Oversee the end-to-end delivery of cloud infrastructure and security services to ensure alignment with client requirements and organizational goals Ensure the delivery of services meets agreed-upon SLAs (Service Level Agreements)...

Role:Service Delivery AnalystWork Location:Pune (onsite)Hire Type: ContractDuration:12 monthsNotice Period:Immediate to 30 daysYears of experience:4+ YearsShift Timing:IST Hours (Rotational)Job Description:As a member of the IT Service Delivery Operations team, the IT Service Delivery Analyst will be part of a team whose focus is on improving the...

Job Title: Key Performance OfficerKey Responsibilities:Ensure seamless service delivery by effectively responding to queries from internal or external stakeholders via phone or email.Maintain accurate and up-to-date records of all interactions and reports, ensuring compliance to client standards and delivering high-quality services.Participate in call audits...

Role OverviewThe Head of NOC Operations, Project Management, and Service Delivery will be responsible for leading end-to-end service operations, managing critical client projects, and ensuring high standards of service delivery across the organization. This is a strategic and hands-on leadership role that demands cross-functional collaboration,...

Job OverviewWe are seeking an experienced Delivery and Service Manager to oversee the delivery of IT services in a global or multi-site environment.The successful candidate will have a proven track record in managing IT services, with a focus on efficiency, user satisfaction, and cost control.Key ResponsibilitiesDevelop and implement strategies for...

Job TitleA Service Catalogue Coordinator plays a crucial role in ensuring seamless service delivery and change management within the organization. The successful candidate will be responsible for tracking, managing, and prioritizing service change requests to minimize disruption to operations.

Your RoleMissionAn IT Service Delivery Specialist focuses on managing the delivery of all Group IT services, ensuring that services meet agreed-upon Service Level Agreements (SLAs) and quality standards. They monitor service performance, handle business relationships, manage project timelines, and drive service improvements by analyzing data & processes for...

Service Delivery Manager Job DescriptionThis role involves overseeing the delivery of services to clients from initiation to completion, ensuring timely and quality delivery. The successful candidate will be responsible for developing and maintaining strong relationships with clients, acting as the main point of contact for all service-related inquiries and...