Service Delivery Specialist

Job Title: IT Service Delivery SpecialistThis role involves resolving, maintaining and managing client software, hardware and network issues as per defined SLAs to ensure customer satisfaction.Key Responsibilities:Timely response to all tickets raised by the end-user.Solutioning service requests while adhering to quality parameters.Maintain a check on the...

Job Title:HR Service Delivery SpecialistJob Summary:We are seeking an experienced HR professional to oversee our human resource operations, focusing on smooth service center delivery, adherence to standards and procedures, and addressing employee queries.Key Responsibilities:Manage daily HR service activities including payroll, benefits administration, and...

Your RoleMissionAn IT Service Delivery Specialist focuses on managing the delivery of all Group IT services, ensuring that services meet agreed-upon Service Level Agreements (SLAs) and quality standards. They monitor service performance, handle business relationships, manage project timelines, and drive service improvements by analyzing data & processes for...

Job Title: Delivery SpecialistJob Summary:We are seeking a skilled and reliable Delivery Specialist to join our team. As a Delivery Specialist, you will be responsible for transporting goods from one location to another in a safe and efficient manner.Transporting goods from warehouses to customers;Ensuring timely delivery of goods;Maintaining accurate...

Job Title: Technology Operations SpecialistRole Overview:As a key member of our technology team, the Technology Operations Specialist plays a vital role in ensuring the smooth operation of electronic payment systems. This involves recommending and implementing innovative solutions to enhance service performance.Key Responsibilities:Collaborate with...

About Service Delivery and IT OperationsWe are a digital transformation consulting firm specializing in enterprise IT service management implementations, platform integrations, and process optimization.We partner with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance operational efficiency and service delivery...

Service Delivery ExcellenceThe role of the Senior Service Desk Analyst is pivotal in ensuring exceptional service delivery within the Service Desk Operations. Under general supervision, this position plays a key role in training and quality improvement initiatives.Key Responsibilities:Develop an in-depth understanding of supported products, service levels,...

Job Description: Service Delivery Manager IaaSRole Purpose:We are seeking a seasoned Service Delivery Manager IaaS to lead a 100 Cr multi-cloud service operations portfolio, serving 300+ SMB customers with 24x7 managed service support for 50+ clients. While our current portfolio is Azure-heavy, it is expanding rapidly to include AWS, GCP, Digital Ocean,...

Service Management ExpertWe are seeking a highly skilled Service Management Expert to lead the delivery of programs, projects or managed services. In this role, you will be responsible for overseeing the execution of various initiatives, coordinating projects through effective contract management and shared service coordination.Key Responsibilities:Perform...

Role: Director, Service Delivery ManagementHow we'd like you to lead:Roles and Responsibilities. Service Delivery Management –Oversee the end-to-end delivery of cloud infrastructure and security services to ensure alignment with client requirements and organizational goals Ensure the delivery of services meets agreed-upon SLAs (Service Level Agreements)...