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Customer Relationship Manager

3 weeks ago

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Job Title: Customer Relationship Manager

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The Role:

This is a dynamic role that focuses on building and maintaining strong client relationships. As a key member of our team, you will be responsible for driving business growth through new client acquisition and retention.

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  • Key Responsibilities:

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  • Achieving Business Targets: You will achieve business targets by acquiring new client relationships and maintaining existing ones.

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  • Graduate Qualification: A graduate in any discipline is required for this role.

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  • Target Area Identification: You will identify target areas for prospective business growth.

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  • Customer Segment Screening: Pre-screen customer segments as per organizational norms.

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  • Log-in Disbursement: Ensure the number of log-ins along with disbursement.

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  • Customer Satisfaction: Ensure high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products as per requirements.

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  • Sales Promotion: Execute sales promotion activities to build customer interest in our brand.

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  • Client Relationships: Build strong client relationships both internally and externally and establish a strong brand identification with potential customers.

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  • Vendor Empanelment: Ensure vendor empanelment and develop relationships with new vendors.

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  • Distribution Channels: Develop strong distribution channels.

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  • Compliance: Ensure compliance to all Audit/RBI regulations.

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Required Skills and Qualifications:

  • Graduate Degree: A graduate degree in any discipline is required.

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  • Strong Communication Skills: Excellent communication skills are essential for this role.

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  • Business Acumen: Strong business acumen and analytical skills are required.

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  • Problem-Solving: Ability to solve problems independently and effectively.

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  • Team Player: Strong team player with excellent interpersonal skills.

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Benefits:

  • Competitive Salary: Competitive salary package.

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  • Opportunities for Growth: Opportunities for career growth and professional development.

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  • Collaborative Work Environment: Collaborative work environment with a diverse team.

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  • Recognition and Rewards: Recognition and rewards for outstanding performance.

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Others:

  • Flexibility: Flexible working hours and remote work options.

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  • Training and Development: Regular training and development opportunities.

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