
Customer Relationship Manager
2 days ago
Job Title:
A Customer Relationship Manager with a passion for delivering exceptional customer experiences is sought after to join our dynamic team.
About the Role:
- Manage customer relationships through inbound and outbound calls, emails, and live chat to ensure customer satisfaction.
- Maintain in-depth knowledge of products and services to provide accurate information and solutions.
- Resolve issues efficiently while maintaining a professional demeanor.
- Utilize strong time management and multitasking skills to manage multiple inquiries simultaneously.
Key Qualifications:
- Analytical Skills
- Strong Communication Skills
- Customer Retention expertise
- Excellent interpersonal skills
- Ability to prioritize effectively
About Us:
We offer a user-friendly online shopping experience prioritizing customer convenience and trust.
Duties and Responsibilities:
Key Responsibilities:
- To handle all customer interactions with professionalism, courtesy, and empathy.
- Develop and maintain an understanding of our products and services to deliver tailored solutions.
- Work collaboratively with internal teams to resolve customer concerns and improve overall customer experience.
- To consistently meet or exceed customer satisfaction targets.
Working Environment:
Ruhe is a dynamic workplace that values innovation, collaboration, and customer-centricity.
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